Touch Pro Battery life!!! Post your reviews!!

[augie0041]

I am experiencing all of the listed issues. I regularly make 2+ hour phones at night and my phone heats up tremendously and stops charging. I removed the battery cover, and opened the keyboard and this solves it. This is not an acceptable solution.
In addition, every day at work I plug my phone into the PC using ActiveSync and I stream XM radio through my phone. I am not even using EVDO for my internet connection, as I'm letting the PC handle the internet signal. 3 or 4 hours into it, I get a low battery warning, and I notice the phone has stopped charging because it is rediculously hot. At this point, I have a small desk fan and blow cool air on the phone, 10 seconds later, the phone starts charging again. I leave it plugged into ActiveSync with the fan blowing on it, the phone will continue to work for the rest of the day, but at the end of the day, I immediately had the low battery warnng.
This is completely unacceptable even though I have found ways to avoid it completely dying on me. I have it plugged in all day long, no way should it be dead by the end of the day!
What can I do to assist in getting through to Sprint on this issue?
I purchased my phone from BestBuy and it has a manuafature date of 10/14/2008

[oAsIz]

Originally Posted by kevm14

You don't find it even a little bit ironic that you linked to two TP radio roms to fix everyone's TP?

nah., i have the TP radio on my diamond. lol works like a charm.

[exempli_gratia]

Originally Posted by thesfactor

What are the manufacture dates on both these phones? Please hit ##786# and let us know...

Unfortunately the same date for both TP's tested, 10/12/2008, from Best Buy. Had been hoping to get a later one on exchange. Sales guy insisted replacement had come in last week, and by the time it was powered up and installed to check the date, he'd already activated it in replacement of the original, so it was take-it-or-leave-it.

Although, there have been folks reporting the problem with later dates (and I think non-Best Buy origination, though not sure on that, as most don't specify). Can certainly be luck of the draw -- 2 units don't prove it one way or another -- but it's probably enough for me to give up on TP and Sprint.

PS. I've been using the Samsung i760 to test this with. It never approached warm, much less terminal overheat.

PPS. The i760 is on Verizon, and I get way more bars (only 1 for Sprint). Never dropped a call in the Sprint tests, but as I understand it does use more power to keep up the connection. Still this is ridiculous.

[exempli_gratia]

Originally Posted by lafester

Has anyone mentioned that the phone is not made to be used while charging?

If you want to do this then you have to keep the phone cool. there is nothing wrong and no need for a petition.

Using the above quote I can see that the phone is plugged in while using bluetooth and cell radio + speakerphone?
Of course it is going to generate too much heat and stop charging.
that is what it is SUPPOSED to do.

BTW, confirmed pretty much same result w/o BT.

As for cell phones not being designed to be used while charging, that's news to me and the phones I've been using for at least 6 years. Some have had some heat others almost none, but none were even close to this.

[Edwood]

I'll test mine further, but so far, I haven't had any overheating problems. Mostly I tether with it, so that is the most I push it. I think because it gets to idle a lot when reading pages, it gets to charge and cool down. Talking while charging is more stressful to the battery and system, so I think it would generate more heat there. But with a 30 minute phone call, I didn't have any problems with charging and talking (using a bluetooth headset as well). Using NuepowerCPL, I saw that the discharge current is more than the charging current when it's transferring data. For some reason the charging current drops when it's in full EVDO usage. But when idling, it goes back into positive power charge gain.

BUT, I used an old Motorola RAZR charger which has an output current of 500mA, which is half of what the stock Touch Pro's charger's current is.

Perhaps because it charges at a slower rate, it generates less heat, just enough that it doesn't trip off thermal protection in the battery. I'll try with the stock charger when I have the chance just to see if it has problems, but so far, I might have gotten lucky (knock on wood) with my Touch Pro, as it never seems to get extremely hot like others have been complaining. It gets about as warm as my old Touch (Vogue) got when tethering and charging, etc. Maybe only a little warmer, but certainly not blazing hot.

-Ed

[rockspeoplesfaces]

well you could possibly get another battery, i have 3 that i got for my sprint htc diamond, all you have to do is go to file explorer and select everything in the windows folder and delete it, some stuff wont delete but what u will delete is some of the importants stuff like your iota settings and they will replace the phone and give u doubles of everything: hope this helped

[Firon]

My first TP was overheating when doing a phone call + charging. Build date was 10/13.

I swapped it out at Best Buy and got another one with a build date of 10/16. This new one doesn't have any overheating issues, though I haven't tried WMWifiRouter yet.

[ScrapMaker]

Originally Posted by lafester

Has anyone mentioned that the phone is not made to be used while charging?

If you want to do this then you have to keep the phone cool. there is nothing wrong and no need for a petition.

Using the above quote I can see that the phone is plugged in while using bluetooth and cell radio + speakerphone?
Of course it is going to generate too much heat and stop charging.
that is what it is SUPPOSED to do.

I all I can say is, wow. It's thinking like this that is exactly why HTC will get away for designing a flawed product.

Originally Posted by 1999TL

I dont think there is a need for a petition.

Care to elaborate? Is this because your TP doesn't have an issue, or does it have all these problems, and you don't feel that HTC would even respond?

Originally Posted by exempli_gratia

BTW, confirmed pretty much same result w/o BT.

As for cell phones not being designed to be used while charging, that's news to me and the phones I've been using for at least 6 years. Some have had some heat others almost none, but none were even close to this.

Ditto, and ditto. Mine overheated with, or without BT. I also experiencing it get so hot that I could not comfortably hold it. I would say that it was hotter than my car heater blows. Also, I've had about 6 phones in the last 10 years, some normal, some PPC, and none of them have had this problem. Most never really get above luke-warm during heavy use.

[mandangalo]

Mine gets hot while using it for anything, much like the Diamond. The charger also can't keep up while on a call.

MFG date: 10/28/08

[exempli_gratia]

Originally Posted by Firon

My first TP was overheating when doing a phone call + charging. Build date was 10/13.

I swapped it out at Best Buy and got another one with a build date of 10/16. This new one doesn't have any overheating issues, though I haven't tried WMWifiRouter yet.

Wow. I think this is the first post I've seen where someone that had the overheat problem, got a replacement without the problem. Gives hope.

Anyone else?

Please followup how it holds up. Also, what's the longest call you've had on the new phone while charging?

Thanks.