Touch Pro Battery life!!! Post your reviews!!

[imneveral0ne]

has an online petition ever worked for anything?

[Dr.8820]

my phone does get hot,but i use bluetooth so i can't get burned. as far as the battery,i listen to wmp at work with some internet use and a couple calls and i can last about 8.5 hrs before the battery goes low. i don't know if that's a good thing.

[troubledrican]

i was wondering..i had the touch but swapped to the mogul for personal reason,my touch used to show the battery power in decending percentages(85%,84%,83%.etc.),my mogul is by 10% increments,is there any fix for that,and my battery dies so FAST! thanks in advance

[kevm14]

I just read through this whole thread. I know the jury is still out on whether there really are variations among phones (i.e. one guy says he can use the phone for 2 hours, WITH BT, while charging, no problem and another guy says after 45 minutes, it stops charging), I am encouraged by the fact that the radio system(s) appear to be incredibly inefficient. Why is that a good thing? Because it's so blatant: anything that inefficient must be operating incorrectly, right? Like a car that should get 20mpg but instead is getting 6mpg - half of the plug wires were pulled off the spark plugs. Anything that far off the industry standard (and whatever that is, is debatable) must have some fundamental flaw that hopefully can be solved by either firmware or a revision to the chipset itself in future models. I am hopeful. But then again, I am not a pissed off TP owner. Just a prospective owner. And I am becoming more and more jaded as time goes on. I know nothing about Smartphones. The closest I have come is an old iPAQ 3970 that I run in my car for nav (HP Navigation) and MP3s. Works great (runs WM2003). But it's not a phone. So when I read about the TP, I was all excited, only to find out A) the price and B) serious teething issues. By jaded I mean each time I get excited and my hopes are dashed, a little bit of the kid in me dies and I am reluctant to become that excited again. I think some of you can relate.

[Palladium]

Originally Posted by kevm14

I just read through this whole thread. I know the jury is still out on whether there really are variations among phones (i.e. one guy says he can use the phone for 2 hours, WITH BT, while charging, no problem and another guy says after 45 minutes, it stops charging), I am encouraged by the fact that the radio system(s) appear to be incredibly inefficient. Why is that a good thing? Because it's so blatant: anything that inefficient must be operating incorrectly, right? Like a car that should get 20mpg but instead is getting 6mpg - half of the plug wires were pulled off the spark plugs. Anything that far off the industry standard (and whatever that is, is debatable) must have some fundamental flaw that hopefully can be solved by either firmware or a revision to the chipset itself in future models. I am hopeful. But then again, I am not a pissed off TP owner. Just a prospective owner. And I am becoming more and more jaded as time goes on. I know nothing about Smartphones. The closest I have come is an old iPAQ 3970 that I run in my car for nav (HP Navigation) and MP3s. Works great (runs WM2003). But it's not a phone. So when I read about the TP, I was all excited, only to find out A) the price and B) serious teething issues. By jaded I mean each time I get excited and my hopes are dashed, a little bit of the kid in me dies and I am reluctant to become that excited again. I think some of you can relate.

If you are looking at the TP, I wouldn't be afraid to take the dive. I've been writing software for these devices since the days of Pocket PC 2000. I have used many different PPC's. However this is my first combination device.

Based on the various devices I have used, this one generates more heat than any other I have owned, and it's battery life is less than optimal for the way that I use it.

My expectations, real or not, were for a combination device to perform as efficiently as the individual devices. I was encouraged when I looked at the MSM7xxxx platform, two individual portions, one dedicated to PDA functions, and one to the phone. The stats on the chip indicated that both portions functioned quite efficiently.

I have been impressed with the physical hardware, while there are a few items that could be a bit better (the slider mechanism comes to mind) overall it is certainly fast enough (not quite as fast as the Dell Axim x51v). The VGA screen is nice to have especially if you have never had a VGA device before.

My only disappointment with this device is the power management. On my previous PDA I had a 1440 mAH battery that would go 4 days with my level of usage (which most would clasify has heavy) and my phone with an 1100 aAH battery would get 4+ days. I expected that I would get about 2 days. Personally I would have been happy with 1 full day (by full day I mean 18 hrs). Getting good battery life the first two days (excellent battery life, only 1 full charge). when I finally transfered all of my PPC items and software to my TP and began using it in ernest, that is when I noticed the heat and short battery life.

With my experience with these devices, I know that the issues have to be software related, they just need to be fixed. However, my frustration comes in with the CS. When my customers have software issues, If they don't have fixes within 24 hours something is wrong, i.e. I take their complaints seriously. Now these problems have existed since the Launch of the Diamond almost two months ago, and no fix has surfaced yet. I would not consider that being taken seriously.

This is a problem that I am sure will be fixed, and knowing how to work around it until it is fixed, I will be keeping and using the device (it is in the best of PPC's that I have owned). But I will keep pushing for a solution as that looks to be the only way that HTC will get it done. Squeeky wheels do get the grease. ( Couldn't help throwing that on in there...)

[Baffles]

Originally Posted by big3etr

I am wondering if these chargers are the culprit?

Possibly. Doesn't sound likely, but it could be. I have no issues, and I use the mogul charger.

Originally Posted by ScrapMaker

The reason the threads are being closed is because the mods are tired of hearing about the issues. The problem with that these are SERIOUS issues, and no one will do something about it, if we don't have more consolidated info, with many people having similar issues.

edit: now that I think about it--I bet it's the fanboys that keep reporting the threads, and it pisses off the mods. It's just easier to close a thread than to deal with someone whining.

Could you imagine if ALL OF US who are having these issues all went into the Sprint stores at the same time, all over the country, and just started raising hell? It would stir up some trouble. Our voices would be heard. Right now, HTC tells us to "go away," and Sprint says, "here's another defective phone, now go away."

I'm tired of hearing of the issues personally, only because its the same useless polls and same info being posted OVER and OVER and OVER. Not really any new developments.

Personally, I haven't seen any issues. Have you actually gotten new devices? I'm not so sure its a 100% problem on all of them given all the reports of it being fine. It may be a string of bad luck. I went through 5 macbook pros before I got one that didn't have a ****ty screen or noisy fan or other random issue. Sure it sucks, crappy quality control, but hey you gotta do what you gotta do. Go get a new phone and see if that helps.

Originally Posted by ScrapMaker

My phone(s) would heat up to 115F during a 15-minute phone call. This is with the screen off, BT off, and not plugged in. With it plugged in, and BT on, I KNOW it got hotter, but I didn't have a chance to measure it.

PS, 115F is hot for a phone. That's REALLY FREAKING HOT... it's even pretty high for a high-performance GAMING RIG.

115 degree Fahrenheit = 46.1111111 degree Celsius

I should be able to leave my phone connected 24 hours a day, and it should never get this hot.

That sounds insane, almost like a hardware defect in your peronsal phone in my opinion. 115F isn't that hot for a high performance gaming computer though, 46C is NOTHING these days. The newer CPUs and GPUs can easily get to 80+C without damage, hell, my 8800GTS gets up in the 70-80C range under heavy load.

Originally Posted by kmartburrito

I'm getting my TP on Monday, and I'm scared *hitless about this being a big issue. I'm coming from the Mogul and am happy to get rid of it, and was hoping to come to a near perfect phone.

I am definitely a "Power" user, and will put the phone through the gauntlet for the sake of this thread. I'm really anal-retentive about the phone's power draw, and have always watched it closely. I'm assuming I'll have a newer build date than some of you getting it new directly from Sprint. maybe we can make a correlation.

If you look, it is not the majority of users having issues here. On forums like this, its the users with problems that post, most people don't come on all happy with a perfect device. I'd say don't worry at all about the Touch Pro. You have 30 days and if you really dont like it and can't get one that works well, return it. I only have a few cosmetic issues with my phone (random chip in the chrome), however I"m not replacing mine at the moment because my phone works fine hardware wise.

[ScrapMaker]

Originally Posted by Baffles

That sounds insane, almost like a hardware defect in your peronsal phone in my opinion. 115F isn't that hot for a high performance gaming computer though, 46C is NOTHING these days. The newer CPUs and GPUs can easily get to 80+C without damage, hell, my 8800GTS gets up in the 70-80C range under heavy load

My high-end CPUs typically stay under 40C. I know they can go higher, but they sure aren't going to do that under very basic, pratically IDLE conditions, (like the equivalent of a phone call, or our phones.)

[Baffles]

Originally Posted by ScrapMaker

My high-end CPUs typically stay under 40C. I know they can go higher, but they sure aren't going to do that under very basic, pratically IDLE conditions, (like the equivalent of a phone call, or our phones.)

Yes, idle they will run cool. However during a phone call, the cellular radio isn't idle, and that is what is generating the heat here.

I haven't tested long phone calls yet, however with my phone plugged in running wmwifirouter the other day for about a half hour, it worked fine. Wmwifi was reporting 29C temperature when I started it up, low signal area so it was working harder. I popped open the keyboard and use internet through it to do some surfing for about a half hour, afterwards it was reporting a 27C temperature. Maybe I'm just lucky..

[ScrapMaker]

Originally Posted by Baffles

Yes, idle they will run cool. However during a phone call, the cellular radio isn't idle, and that is what is generating the heat here.

I haven't tested long phone calls yet, however with my phone plugged in running wmwifirouter the other day for about a half hour, it worked fine. Wmwifi was reporting 29C temperature when I started it up, low signal area so it was working harder. I popped open the keyboard and use internet through it to do some surfing for about a half hour, afterwards it was reporting a 27C temperature. Maybe I'm just lucky..

29C seems even too hot to me... My Touch never got over 17C during my tests the other day... Obviously they weren't performed in a lab, so nothing is definitive, but it is pretty obvious that the TP radio ROM is f'd

[oAsIz]

Originally Posted by ScrapMaker

I bet most people didn't use WIFI during a phone call though. I don't know many people who use WIFI at all, really. If you have a data plan, that is (which is most of us.)

I was just referring to the "the device is more powerful--so that's why it gets hotter" argument. I won't disagree that the Mogul CONSUMED more power, but it actually had lower performance due to the RAM, which was is a big deal.

Does anyone know if the diamond suffers from this same problem?

I have a diamond.. LOVE IT. Had the heat problem and battery life sucked, BUT thanks to a few people here at ppcgeeks.. mainly Juggalo and Juicy .. there are roms out that changed all my issues. there is even a rom to change my radio!! that was the big one. i can be on a two hr call an my phone doesnt get extensively hot. ive been tethered for an entire day seeding and come the phone has not been hot at all. check out this thread for a radio fix guys.

http://forum.ppcgeeks.com/showthread.php?t=40609