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  #361 (permalink)  
Old 11-07-2008, 01:31 PM
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Re: Is the stock charger adequate?

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Originally Posted by bedoig View Post
As has been already mentioned, actively cooling the unit will solve your problems for the time being. A little bit of air flow around the phone will work wonders. Also, sliding the keyboard open and removing the stylus will help dissipate heat faster. Every TyTN/Tilt/Mogul/etc owner has been doing this for some time. It might not be convenient, but if you're going to be on a two hour call (or tethering for prolonged periods) then a couple of seconds to think about cooling isn't really that big of a deal.

There might be room for some improvements in the radio, but the bottom line is that these tend to be powerful devices that suck a lot of power and produce a lot of heat. Just look at the SAR ratings of most Pocket PC phones, they're always on the high end.

The Pro might not be the perfect device for everyone, but I think if you recognize that there are certain physical limitations regardless of device or manufacturer, you'll be happy with it in the long run. I love mine.
The Mogul was far less powerful than the Touch, which hardly got warm when I used it for 3 hours conference call. I do not buy the "it's getting hot because it's such a powerful device."

During a call, the CPU is not really doing--anything at all... The data connection is severed. The only things that are really going on are 1X voice, and perhaps BT voice. If this truly affects all Touch Pros, someone over at HTC should start looking for a new job.
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  #362 (permalink)  
Old 11-07-2008, 01:36 PM
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Re: Is the stock charger adequate?

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Originally Posted by ScrapMaker View Post
The Mogul was far less powerful than the Touch, which hardly got warm when I used it for 3 hours conference call. I do not buy the "it's getting hot because it's such a powerful device."

During a call, the CPU is not really doing--anything at all... The data connection is severed. The only things that are really going on are 1X voice, and perhaps BT voice. If this truly affects all Touch Pros, someone over at HTC should start looking for a new job.
How was the Mogul far less powerful than the Touch? They used the same chipset. The only real differences were that the Touch had more RAM and the Mogul had WiFi. In terms of power consumption (and hence heat production) the Mogul was the more powerful device.

It's not the CPU that is creating the majority of the heat. It's the radios. WiFi, Bluetooth, and cellular radios all use a lot of power and create a lot of heat. That's just the way it works.
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  #363 (permalink)  
Old 11-07-2008, 01:37 PM
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Re: Is the stock charger adequate?

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Originally Posted by nerdtalker View Post
I think there are varying levels of problem here. I notice that my TP gets hot after a lot of use, but not to the point of being unbearable. Specifically, the area under the WESD keys, and on the backside where the camera and LED are. I'm wondering what's there, is it the CPU or the radio hardware.

I've noticed that it gets much hotter than my Mogul(s) ever did, but hey, what do you expect. We've now got radios, a faster CPU, 640x480 screen with GPU... I'm willing to live with it.
"What do you expect?" heh, that's a dangerous question. Of course, we all expect it to work right.

I don't know about you guys, but I know it's not my screen because it turns off after a few minutes. I don't even use BT when I experience these problems.

The T-Mobile G1 has nearly identical specifications. I wonder if it is suffering from all the problems we are. I have heard that it feels "cheap," though. I agree, after playing with one yesterday...
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Old 11-07-2008, 01:46 PM
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Re: Is the stock charger adequate?

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Originally Posted by bedoig View Post
How was the Mogul far less powerful than the Touch? They used the same chipset. The only real differences were that the Touch had more RAM and the Mogul had WiFi. In terms of power consumption (and hence heat production) the Mogul was the more powerful device.

It's not the CPU that is creating the majority of the heat. It's the radios. WiFi, Bluetooth, and cellular radios all use a lot of power and create a lot of heat. That's just the way it works.
I bet most people didn't use WIFI during a phone call though. I don't know many people who use WIFI at all, really. If you have a data plan, that is (which is most of us.)

I was just referring to the "the device is more powerful--so that's why it gets hotter" argument. I won't disagree that the Mogul CONSUMED more power, but it actually had lower performance due to the RAM, which was is a big deal.

Does anyone know if the diamond suffers from this same problem?
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  #365 (permalink)  
Old 11-07-2008, 01:52 PM
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Re: Is the stock charger adequate?

"No, it doesn't have the same chipset - though from the same family. -- Ignore this, I didn't realize you were comparing the original Touch vs. the Mogul...) Saying "well its a more powerful device so its understandable/acceptable" is ridiculous. What if I bought an 05' Vette, that was really powerful, and worked as it was intended and ran cool etc... then I saw the 09' Vette that had a much bigger engine, was faster, had more seating, and a whole crapload of new accessories - then I buy it just to find out the engine overheats all the time because its too powerful? (GOD I hate car analogies when it comes to phones...) Regardless of the power, would you continue to drive the car even if you had to stop and wait for it too cool off all the time? Not likely... you will probably be back to the dealer in no time flat.

HTC needs to address this issue quickly though. If this many of us are having these problems, imagine what will happen when whole corporations buy these just to find out 95% of them wont charge while being used for the things they are meant to be used for. This one could hurt them very badly...

Last edited by Krayziepop; 11-07-2008 at 02:08 PM.
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  #366 (permalink)  
Old 11-07-2008, 01:59 PM
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Re: Is the stock charger adequate?

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Originally Posted by ScrapMaker View Post
I bet most people didn't use WIFI during a phone call though. I don't know many people who use WIFI at all, really. If you have a data plan, that is (which is most of us.)
Never use WMWifiRouter? That alone is probably 50% of my reason for even having this phone. It's also the reason I stuck with the memory challenged Titan instead of switching to the Vogue (plus I prefer a hardware keyboard).

Quote:
Originally Posted by ScrapMaker View Post
I was just referring to the "the device is more powerful--so that's why it gets hotter" argument. I won't disagree that the Mogul CONSUMED more power, but it actually had lower performance due to the RAM, which was is a big deal.

Does anyone know if the diamond suffers from this same problem?
But the additional power draw from more RAM is almost negligible. Certainly not enough to cause a significant increase in the amount of heat the device produces. Again, the vast majority of the radiation/heat comes from the radios, with WiFi being the biggest offender. Granted, unless you're tethering over WiFi that isn't an issue for most people. The Touch was a much slimmer device, it probably did cool better. Similarily, the Diamond might cool slightly better than the Pro, but I've heard people remark on how hot it gets as well. Can't say if it's hot enough to stop the battery from charging.
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  #367 (permalink)  
Old 11-07-2008, 02:12 PM
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Re: Is the stock charger adequate?

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Originally Posted by Krayziepop View Post
No, it doesn't have the same chipset - though from the same family.
The Titan and the Vogue are both based on the Qualcomm MSM7500. It is the exact same chipset. [Edit: Saw your revision. Gotchya]

Quote:
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Saying "well its a more powerful device so its understandable/acceptable" is ridiculous. What if I bought an 05' Vette, that was really powerful, and worked as it was intended and ran cool etc... then I saw the 09' Vette that had a much bigger engine, was faster, had more seating, and a whole crapload of new accessories - then I buy it just to find out the engine overheats all the time because its too powerful? (GOD I hate car analogies when it comes to phones...) Regardless of the power, would you continue to drive the car even if you had to stop and wait for it too cool off all the time? Not likely... you will probably be back to the dealer in no time flat.
I'm not going into that argument, but suffice it to say, it is indeed the same principle. More power = more heat, wether it be a cell phone or a hot rod (which do constantly overheat). So maybe the Pro is a hot rod and not a Corvette. Both are fun, but a hot rod is not a good daily driver. The device functions as intended; there is not going to be a recall. I'm not saying it doesn't have limitations, but if they are deal breakers for you then maybe you need a different device.
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  #368 (permalink)  
Old 11-07-2008, 02:34 PM
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Re: Is the stock charger adequate?

p=ie

enough said...

tsp
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  #369 (permalink)  
Old 11-07-2008, 02:38 PM
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Re: Is the stock charger adequate?

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Originally Posted by bedoig View Post
Never use WMWifiRouter? That alone is probably 50% of my reason for even having this phone. It's also the reason I stuck with the memory challenged Titan instead of switching to the Vogue (plus I prefer a hardware keyboard).



But the additional power draw from more RAM is almost negligible. Certainly not enough to cause a significant increase in the amount of heat the device produces. Again, the vast majority of the radiation/heat comes from the radios, with WiFi being the biggest offender. Granted, unless you're tethering over WiFi that isn't an issue for most people. The Touch was a much slimmer device, it probably did cool better. Similarily, the Diamond might cool slightly better than the Pro, but I've heard people remark on how hot it gets as well. Can't say if it's hot enough to stop the battery from charging.
Isn't the point of WMWifiRouter to share your Sprint data connection over WIFI? How are you sharing that when a phone call is initiated? -- Just curious. I always just used a USB cable, so my phone charged as well. Now my laptop has built-in WWAN so I don't ever bother.

Quote:
Originally Posted by bedoig View Post
The Titan and the Vogue are both based on the Qualcomm MSM7500. It is the exact same chipset. [Edit: Saw your revision. Gotchya]



I'm not going into that argument, but suffice it to say, it is indeed the same principle. More power = more heat, wether it be a cell phone or a hot rod (which do constantly overheat). So maybe the Pro is a hot rod and not a Corvette. Both are fun, but a hot rod is not a good daily driver. The device functions as intended; there is not going to be a recall. I'm not saying it doesn't have limitations, but if they are deal breakers for you then maybe you need a different device.
My WS6 has never come close to overheating. If a Z06 overheated, their reputation would be tarnished big time. A modern hotrod is just that, modern. My friend's Viper runs cool all day long as well. Anyways, running with ANY analogy on this, the Pro is the flagship device, and should be judged as such.

The fact that there are so many fanboys who hoisted phones like the Mogul on their shoulders is the reason the Pro has so many issues. If we were more demanding, and complained when these serious defects arise, then they would be a bit more cautious.

Hell, it took me 6 exchanges on my original Touch to get one that had one of the "good" screens. That was the only problem mine had... none of this charging/heat issues/screen sensitivity/etc...

I am taking my Pro back, and waiting for these problems to be ironed out. It's ridiculous that HTC released such a problematic device, (over and over again, really.)

When is Sprint going to pick up the HP/Sony/Toshiba PDA phones?

What about the iMate Ultimate 9502? Similar specs to the Pro...
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  #370 (permalink)  
Old 11-07-2008, 02:51 PM
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Re: Is the stock charger adequate?

I understand your complaints, but I don't think you're being realistic. Current technology is what it is. To jump back into the car analogy one last time, we're in the era of the 80's supercar. Sure, that Ferrari/Lamborghini goes fast and looks great, but it also overheats and breaks down frequently. Maybe in 20 years we'll have the cell phone equivalent of the modern supercar that can run cool, get 20+mpg on the freeway, and still post 11 second quarter mile times, but that time isn't here. All devices behave this way. Some are less powerful (in a power consumption, radiation production sense), some cool slightly better than others, but they all behave in the same manner. Even the iPhone, the king of user-friendliness and simplicity in the PDA-phone arena does the exact same thing under heavy use. For now, it's just the way it works.
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