Upgrade To Touch Pro Free!!

[Quiksmage]

This is what I am constantly offered. Just to make sure, is this the correct page where they offer you the phone? I just want to make sure that isn't the default message and later on the offer changes.
http://img24.imageshack.us/my.php?image=mogulti5.jpg

[spawn11587]

Originally Posted by Quiksmage

This is what I am constantly offered. Just to make sure, is this the correct page where they offer you the phone? I just want to make sure that isn't the default message and later on the offer changes.
http://img24.imageshack.us/my.php?image=mogulti5.jpg

Thats exactly what i got when i tried 5 minutes ago.

[clarkeyj1]

hey I am back and yup the touch that they sent me **** the bed... three days into it.. once again sending random texts out freezing and ****....... this will be replaced again.. and i made sure that they put in the notes on my account that they need to upgrade me... on the phone now... see if they offer me a diamond or a pro...

[clarkeyj1]

Originally Posted by clarkeyj1

hey I am back and yup the touch that they sent me **** the bed... three days into it.. once again sending random texts out freezing and ****....... this will be replaced again.. and i made sure that they put in the notes on my account that they need to upgrade me... on the phone now... see if they offer me a diamond or a pro...

They just offered me diamond i siad i would take the pro if i could pay the difference.... and they are going to give it to me!!!!!!!!!! BOUT FNING TIME!

[tripflex]

Just tried to do them both online, Assurion offered me refurb mogul, and sprint advance offered me the same thing

Defective Phone Model: UTSTAR PPC6800 QWERTY CAM

Replacement Phone Model: REC UTStarcom PPC-6800 Handset Single

so no dice for me...guess i'll wait for a couple months until they are out of refurb moguls (hopefully....)

[jmatteau]

Placed my order 01/31/2008 and still have no tracking number or TP. I emailed Sprint today and here is their reply and my original Message:

Hello,
We have checked on your order and found that your order# ETxxxxx was affected by a delay in our warehouse. Our warehouse is located in KY and due to severe winter weather conditions - there are power outages and delays in shipments and all phones should be shipped with an additional 1-2 day delay.

If you have not received your phone by Thursday, February 5, 2009, please re-submit your email, so that we can further track your order. We apologize for the delay.

Thank you,
Geraldine
Sprint Nextel
Advance Exchange Escalations


________________________________________
From: xxxxxxxxxx
Sent: Tuesday, February 03, 2009 8:15 AM
To: AEescalations
Subject: Replacement

Good Morning,

I had requested a replacement phone on 01/31/2008 and I am wondering if there is a tracking number for it? The order number is ETxxxxx, name on account is xxxxxxxxxxxx, Account number is xxxxxxxxx and pin is xxxx.

The replacement phone is a HTC Touch Pro Handset Kit. I am unable to locate it on UPS.com via the tracking tool with the order number, any assistance would be appreciated.

Thank You,

Mr. X

(XXX) XXX-XXXX

[UTSAFTW]

Originally Posted by Wolfie77

this is insane, i did the advance exchange on sat eve, and still no phone as of tuesday??? yet there are people here who did the advance exchange on sunday or monday and already have a phone, this makes no sense to me, how is that possible, I got my first email almost right away but have not received a second......

im going crazy, igot a faulty phone and i have no idea when the replacement is showing up...

for those that got the phone right away from dong the ticket on sunday or monday, do live near kentucky, i'm in KC, why it is taking so long, is it possible my order is lost, is there anyone that i can call without screwing it up???

Originally Posted by jmatteau

Placed my order 01/31/2008 and still have no tracking number or TP. I emailed Sprint today and here is their reply and my original Message:

Hello,
We have checked on your order and found that your order# ETxxxxx was affected by a delay in our warehouse. Our warehouse is located in KY and due to severe winter weather conditions - there are power outages and delays in shipments and all phones should be shipped with an additional 1-2 day delay.

If you have not received your phone by Thursday, February 5, 2009, please re-submit your email, so that we can further track your order. We apologize for the delay.

Thank you,
Geraldine
Sprint Nextel
Advance Exchange Escalations


________________________________________
From: xxxxxxxxxx
Sent: Tuesday, February 03, 2009 8:15 AM
To: AEescalations
Subject: Replacement

Good Morning,

I had requested a replacement phone on 01/31/2008 and I am wondering if there is a tracking number for it? The order number is ETxxxxx, name on account is xxxxxxxxxxxx, Account number is xxxxxxxxx and pin is xxxx.

The replacement phone is a HTC Touch Pro Handset Kit. I am unable to locate it on UPS.com via the tracking tool with the order number, any assistance would be appreciated.

Thank You,

Mr. X

(XXX) XXX-XXXX

I'm in the same boat as y'all. Hopefully our orders will comes in soon.

[Wolfie77]

like jmatteau, i emailed escalations this evening and then called tech support, they assured me that my phone is now shipped but would not give me a tracking number, so like yall, just waiting now....i did min on 1-31 as well, so that may be the issue, espically if they lost power and may have had some issues getting those orders through...

[ryudo423]

any chance of the vogue being upgraded to the diamond soon? or should i just get a refurbished vogue?

[WildFireXXI]

Ordered mine Saturday, got it Tuesday! FULL RETAIL BOX with ALL the goodies! This thing is AMAZING (upgraded from a Mogul)