Upgrade To Touch Pro Free!! - Page 93

cellardoor · #1 (**permalink**) 02-06-2009, 04:08 PM

great just got thr 4th mogul and it came with 2 broken buttons. i saw it coming. going to the sprint store to yell

PrinceShawty · #2 (**permalink**) 02-06-2009, 04:12 PM

omg!!! i got my TP today!!!! its currently installing sprint features .. but man oh man ... this thing is VERY VERY VERY nice!!! ...

everyone dont give up on getting a TP .. i kept trying and trying until i got it .. explain ur issue very well ... i didnt even qualify for a upgrade until august .. so every .. just keep calm on the phone and tell them in the past you have gotten refurb phone and really dont want that because you will be sending it back ... thats what i told her .. and she gave me a TP instead!!!

IMars · #3 (**permalink**) 02-06-2009, 04:28 PM

Would a mogul with a circular white spot in the lower left quadrant (portrait) be sufficient enough reason for an advanced exchange?

And which option for 'Main Issue With Phone' would one select for advanced exchange? ['LCD / Screen Not Working' with a note in 'Additional Issues' about the white spot?]

Would I be able to see if they will send a mogul or a Touch Pro (and then possibly cancel the advanced exchange) before I accept an advanced exchange through the ‘Self-Services’ website?

The Mogul is generally unresponsive; I've missed some calls from it not waking up in time, and I have double pressed buttons because it won't respond immediately. The unresponsiveness is pretty annoying when you are in the decision tree for voice mail and can't go back to the last option. Also, when I try to close a program with the X-button in the upper right corner on the Today screen, it takes a second or two to generate the list of running-programs - not good if you need to put away your phone quickly and don't want the battery to run down because of running programs.

Every so often it will freeze and need a reboot.

I'd hate to get stuck with a worse mogul. I got the mogul about a month before the Touch Pro was released.

rgildoss · #4 (**permalink**) 02-08-2009, 04:54 PM

i noticed that when i do this today , i have to put in a zip code and it points me to the local repair center...cant seem to do it online anymore

bestjudge · #5 (**permalink**) 02-08-2009, 04:55 PM

Quote:

Originally Posted by rgildoss

i noticed that when i do this today , i have to put in a zip code and it points me to the local repair center...cant seem to do it online anymore

Maybe you under 30 days

rgildoss · #6 (**permalink**) 02-08-2009, 04:56 PM

that chaneg

Quote:

Originally Posted by bestjudge

Maybe you under 30 days

nope been doing all week

muyoso · #7 (**permalink**) 02-08-2009, 05:50 PM

Yea, looks like the self replacement thing is finished. Have to put in a zip now. They changed it over at midnight last night. Damn i sure wish I had seen this thread sooner.

cellardoor · #8 (**permalink**) 02-08-2009, 10:37 PM

wow i had the option to do this 2 weeks ago but i would have been out of town when the package came so i decided to wait. and i missed my chance to get a TP! maby it would have gotten stolen sittin on my porch but i doubt it.... dman sprint what a tease

arteitle · #9 (**permalink**) 02-09-2009, 02:57 AM

If you put in a zip code that's far from any Sprint stores, it'll offer to ship you a replacement phone like before. However, at least as of Sunday afternoon it was still just offering a refurbished 6800.

tarrant64 · #10 (**permalink**) 02-09-2009, 09:47 AM

i was getting offered refurb 6800 until yesterday as well. now I get directed to a sprint store after entering in a ZIP code. Oh well.