Upgrade To Touch Pro Free!! - Page 43

ventowtf · #1 (**permalink**) 01-23-2009, 11:17 AM

+1 for no battery.

eyori · #2 (**permalink**) 01-23-2009, 11:25 AM

i just filled out the online replacement and will be shipped a touch pro

my reason if it helps or matters i gave is "The hinge connecting screen and qwerty is broken and i am unable to text or use the phone correctly"

mikey0422 · #3 (**permalink**) 01-23-2009, 11:58 AM

its been almost 24 hours and still no information updated on the UPS tracking site

**schettj** · #4 (**permalink**) 01-23-2009, 01:08 PM

Quote:

Originally Posted by mikey0422

its been almost 24 hours and still no information updated on the UPS tracking site

What's your Sprint Order Number? You should be able to put that into the UPS Track By Reference tool and see it.

mikey0422 · #5 (**permalink**) 01-23-2009, 02:09 PM

Quote:

Originally Posted by schettj

What's your Sprint Order Number? You should be able to put that into the UPS Track By Reference tool and see it.

OH man, i feel stupid, ive been putting the order number in wrong place
it went out for delivery early this morning. 3.8 lbs, is that the weight for the TP?

Machinehead · #6 (**permalink**) 01-23-2009, 02:13 PM

Quote:

Originally Posted by mikey0422

OH man, i feel stupid, ive been putting the order number in wrong place
it went out for delivery early this morning. 3.8 lbs, is that the weight for the TP?

I've seen 3.4 lbs earlier in the thread. I wish you luck, hope you get a Touch Pro. It's turning into a crap shoot.

Eclipsi01 · #7 (**permalink**) 01-26-2009, 03:41 PM

I just followed the link to request a replacement phone on Sprint's website. I filled out the information and it noticed that I had the Total Equipment Protection policy. So, I was told at the end that I would be billed $119.99 for the phone or need to contact Asurion about my issues.
Did everyone else pay $119.99?
Have any of you who have exchanged your Moguls for TP used Asurion to do that?

DiamynzNPearlz · #8 (**permalink**) 01-23-2009, 12:25 PM

More than likely, you will get the phone first before they even update it.

RidleyJ329 · #9 (**permalink**) 01-23-2009, 12:29 PM

hey guys im gettin ready to leave for work but wanted your opinions on something.... i have been having a problem with dropped calls and when i went to the self service site that was one of the options. i then got a confirmation email stating that if no defects were found i could be charged, this isnt exactly something a tech can force to duplicate. how theroughly can they check something like this?

**schettj** · #10 (**permalink**) 01-23-2009, 01:06 PM

Quote:

Originally Posted by ridleyj329

hey guys im gettin ready to leave for work but wanted your opinions on something.... i have been having a problem with dropped calls and when i went to the self service site that was one of the options. i then got a confirmation email stating that if no defects were found i could be charged, this isnt exactly something a tech can force to duplicate. how theroughly can they check something like this?

It's unclear. I listed all the issues I was having in the "other info" box - white spot, lagging keyboard, Rotate Of Death, dropped calls, hung gps, bluetooth dropping, random resets, etc.

All of those things happen on mine, with some randomness. The White Spot On Screen is visible to anyone. Its up to Sprint, who knows if/what they check. Just be sure to mail it back after a hard reset (and flash to stock/relock if you're not stock)

Mine hung during the bootup after hard reset. I think its pissed that it got replaced