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  #1 (permalink)  
Old 10-10-2009, 10:23 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

For those who have been ordered units today, are you getting refurbs or NIB? The manager of the store that I went to said that the system wouldn't take orders because the phone is backordered. I don't think they're BS'ing me because they said they would try until they can order it.
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Old 10-10-2009, 10:36 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Yo guys, what happened to the picture/screen cap of the Memo? I cant find it anywhere and I wanted to print it.
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Old 10-10-2009, 10:41 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by erick10 View Post
Yo guys, what happened to the picture/screen cap of the Memo? I cant find it anywhere and I wanted to print it.
OP removed images...wonder why he did that?

http://www.howardforums.com/showthre...readid=1577243
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Old 10-10-2009, 10:49 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by dibara2003 View Post
For those who have been ordered units today, are you getting refurbs or NIB? The manager of the store that I went to said that the system wouldn't take orders because the phone is backordered. I don't think they're BS'ing me because they said they would try until they can order it.
I'm told it will be NIB because it's not even available in the stores yet. It is the same as taking your phone back three times and then having the option to get a different phone of choice at the ASC.

Do not let them tell you it is back-ordered.. they have them in the warehouse, and they haven't even been stocked into the stores yet.
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Old 10-10-2009, 10:43 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I just had my touch pro replaced 3 weeks ago, and was having problems with it overheating and freezing up, as well as keyboard issues, so when I took it back to the ASC tonight they told me right off the bat that I could have any phone in the store or they would order me the TP2. The tec informed me they were having major issues with the keyboard, and the refurbished ones they were giving as the replacements were having even more issues, so they are just to replace any that come back with complaints such as mine. I will be picking it up on Tuesday night. So, if any ASC tries to tell you they cannot get one, do not accept their excuses.
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Old 10-10-2009, 11:29 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

The odd thing that I saw at repair center today that did not carry either TouchPro or TP2. I asked about TP2, and was told that they haven't got it yet. That was very odd. Besides the only HTC was HTC Snap.
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Old 10-10-2009, 11:39 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Apparently sprint may have tried to screw me by not sending my TP2 as per my previous post and sent a TP instead to the corporate store I went to. I didn't ask them to send one but someone did anyways. Gonna print out the memo and take it down there tomorrow. I'll update on this later.
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Old 10-11-2009, 12:22 AM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Does anyone have a picture of what was on that thread at howardforums. I want to go to the sprint service center tomorrow and I want to have it handy just incase they try to feed me some bs.

Thanks

ModmyPPC
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Old 10-12-2009, 12:01 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by ModmyPPC View Post
Does anyone have a picture of what was on that thread at howardforums. I want to go to the sprint service center tomorrow and I want to have it handy just incase they try to feed me some bs.

Thanks

ModmyPPC
good idea because they dissed me and i even should them the memo and they said i already read that your getting a brand new tp thats all i can do we have policies, and i said your not hearing me this is your policy i have the right to refuse your new TP offer and then you have to offer me something else and he said no i dont so i got tec support on the phone and they didnt know shhhhhhhhhh well the guy i got didnt know shhhhhhhh so i just left and called tec support again>...calling....<
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Old 10-12-2009, 12:36 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I just got back from the Sprint Store in Alexandria,VA off Manchester Blvd. They tried to fix my phone but couldn't do it so they were like "we'll order you another one". Then I pulled out the memo and told them about it. They were like "how'd you get that?". Then they were like we'll see what other phones we could get you. I was like I want the Touch Pro 2. They said it was out of stock, so I have to try again later. Let me know if you guys get a success story guys!

Thanks.

Last edited by ddlam; 10-12-2009 at 12:52 PM.
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