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  #2821 (permalink)  
Old 01-18-2010, 09:34 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

just depends on the sprint store. they may just attempt to fix it n actually do lol if not, there's chance of tp2
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  #2822 (permalink)  
Old 01-18-2010, 11:49 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Ok... I don't get it... maybe its the time of day/night (about 9pm here) that I've called, but tried both *2 and the number posted earlier and was told both times that all they can do is order me another TP... the first time I just used *2 and they ordered it w/o me verifying my address or anything (said they would call back and never did, I just got the e-mail confirmation later)... so I get the phone today and just I suspected, just as bad if not worse. There's a big gap between the keyboard and screen and it overheats just like all the others... I haven't had it long enough to see if it locks up... so I called it in, this time using the number from a few posts back... and was told the same thing - "well what we can do is another advanced exchange", when i asked if it would be the same phone, they said "yea, you've only done one exchange". now to be fair, he did put me on hold to supposedly check with his supervisor and then came back and told me their system wouldn't give them the option of a different phone... so I told them not to worry with it for now... i'm going to try calling back during the day tomorrow.
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  #2823 (permalink)  
Old 01-19-2010, 02:18 AM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I was beginning to wonder if I was going to get my phone today.

UPS dropped it off at 7:09 Pm PST.

I played with the phone a little and charged it up. I can say that the touch screen is much more responsive on the Touch PRO 2 and seems to have a better build quality for example a not a large gap between the screen and the keyboard and the TP that I had was not built quit right as the corner where the home button was not flush with the touch screen.

I got the refribed unit and I did the hash code to see the refrib date is was 12-21-09 with build date of 9-28-09. Life timer was 3 minutes with 11 calls made and 34 KB used.

Seems like a pretty new phone to me. Sucks that I have to get a new Best Skin Ever to protect it before I start to use it.

So the people in the "know" when a phone gets refribed does the life timer get reset?

Last edited by geodude8888; 01-19-2010 at 02:21 AM.
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  #2824 (permalink)  
Old 01-19-2010, 11:35 AM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by geodude8888 View Post
I was beginning to wonder if I was going to get my phone today.

UPS dropped it off at 7:09 Pm PST.

I played with the phone a little and charged it up. I can say that the touch screen is much more responsive on the Touch PRO 2 and seems to have a better build quality for example a not a large gap between the screen and the keyboard and the TP that I had was not built quit right as the corner where the home button was not flush with the touch screen.

I got the refribed unit and I did the hash code to see the refrib date is was 12-21-09 with build date of 9-28-09. Life timer was 3 minutes with 11 calls made and 34 KB used.

Seems like a pretty new phone to me. Sucks that I have to get a new Best Skin Ever to protect it before I start to use it.

So the people in the "know" when a phone gets refribed does the life timer get reset?
yup, they reset the life timer. all my refurb tps had 0 call time n 0 data lol
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  #2825 (permalink)  
Old 01-20-2010, 02:19 AM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

LOS ANGELES

Update:

went in sunday. they couldn't fix my phone nor did they have a comparable phone there. rep said he'd order me a TP2. said it would come on tuesday. i asked if it will be a refurb or a new one, rep said refurb.

went to pick it up today, it was BRAND NEW IN BOX!!!

PM me if you want to know which store. this was the the only store in LA that would order me a tp2. I think it just opened. had a "now open" sign lol.
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  #2826 (permalink)  
Old 01-20-2010, 10:05 AM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Got my TP2 finally, stupid TP is going back. Should I return the phone, stylus and battery or just the phone? Please let me know...thanks.
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  #2827 (permalink)  
Old 01-20-2010, 12:28 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

82 Touch Pro's later, I have a TP2
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  #2828 (permalink)  
Old 01-20-2010, 01:34 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by Tibman View Post
I recommend the Palm Pre because after nearly a year of availability, the only complaint I have found is "it can be a bit sluggish at times" HA, the TP and TP2 are "a bit sluggish" more than it works!
HA... Have you ever even used a TP2? It's the best phone I've ever had BY FAR! Came from a Mogul and TP. I thought the TP was fast coming from a Mogul but the TP2 is NIIIIIIIIIIIIIIIICE!
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  #2829 (permalink)  
Old 01-20-2010, 03:13 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

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Originally Posted by thesfactor View Post
Got my TP2 finally, stupid TP is going back. Should I return the phone, stylus and battery or just the phone? Please let me know...thanks.
last time i checked, they say to only return the defective device itself with stylus, I never once returned the battery but i did the covers, just return the phone and cover and stylus and battery if you no longer truly have a use for it but you can always keep the battery congrats on getting a TP2!
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  #2830 (permalink)  
Old 01-20-2010, 03:33 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I was told it had to have power...but I took my 4GB SD card out! Good thing, too, since the TP2 didn't come with one.
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