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  #1 (permalink)  
Old 01-16-2009, 12:29 PM
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Pocket PC: phone history:blackberry, ppc 6600, ppc 6700,ppc 6900 Touch, down to 6800 mogul, Finally a Touch Pro
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Re: Upgrade To Touch Pro Free!!

Just did the online replacement form said a TP is replacement. Waiting for confirm e-mail. Fingers crossed.
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Old 01-16-2009, 12:31 PM
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Re: Upgrade To Touch Pro Free!!

http://www.nextel.com/en/services/se...olutions.shtml

Used this link.
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Old 01-16-2009, 01:26 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by phillips82 View Post
Confirming that through this link, I was offered a Touch Pro for my HTC Mogul. I have a legitimate issue with my phone that I have an existing eTicket for. I have so far been unable to get a Mogul *or* a Touch Pro like everyone else. But, this link worked! Let's see where it goes from here, waiting for an email confirmation.
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Old 01-16-2009, 01:54 PM
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Re: Upgrade To Touch Pro Free!!

Well i just got off the phone with asurion and told them I cannot wait 15-20 days for a mogul as much as i like the phone and im at college with no car and they offered the treo touch or diamond. naturally i love htc so i stayed with the diamond. going to miss the keyboard a little bit but have herd nothing but good things from the diamond.
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Old 01-24-2009, 09:57 AM
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Re: Upgrade To Touch Pro Free!!

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Originally Posted by phillips82 View Post
awesome. couldnt have been easier. 55.00 to swap to a TP after nearly 2 years. I did have it running great , so I sure hope I can do all the same things and more with this one. If someone who recently switched to a TP could let me know how they like it, please PM me . I am especially wondering about GPS , Slingbox reception and quality, and overall processing and network sppeds, also if this can be used as a modem without monitioring ? Thanks for the link , it was too easy
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Old 01-16-2009, 01:23 PM
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Re: Upgrade To Touch Pro Free!!

Ok, so I'll see how this works. How do you track these order numbers? ERxxxxx?
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Old 01-16-2009, 01:25 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by DiamynzNPearlz View Post
Ok, so I'll see how this works. How do you track these order numbers? ERxxxxx?
Go to www.phoneclaim.com and click Track My Claim. Enter your mobile number and you're good. If updated, they will have a UPS tracking number ready for you.
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Old 01-16-2009, 05:17 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by unclutchable View Post
Go to www.phoneclaim.com and click Track My Claim. Enter your mobile number and you're good. If updated, they will have a UPS tracking number ready for you.
Isn't that only for Asurion orders? The self-service exchange form does not go through Asurion.
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  #9 (permalink)  
Old 01-16-2009, 05:24 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by gbm85 View Post
Isn't that only for Asurion orders? The self-service exchange form does not go through Asurion.
I really have no idea. It was posted and I filled it out to see. Sure enough, the form tells me I will get a TP In exchange for a Mogul. I didnt continue the process with the "next" but others have. It gives you a number which then apparently can be used to "track your claim" on Asurions phoneclaim.com site according to the others who posted regarding it. It makes no sense because Asurion says over the phone all they can offer is Touch Diamond and Treo 800w. This could be because the TP is back ordered.
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  #10 (permalink)  
Old 01-16-2009, 06:53 PM
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Re: Upgrade To Touch Pro Free!!

OK I found the right link for tracking the online self-service orders:

http://returnscenter.smartlabel.com/sprint

Unfortunately my order doesn't show up. It says allow 24 hours to pass from order submission before tracking... it's been 22 hours. Hopefully my order didn't get screwed up.
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