Asurion now replacing the Touch for the Diamond

[kjhadfield]

Originally Posted by vilord

Don't worry, they won't renew your contract... I wouldn't try to argue to a TP, I would just call up and say that after you completed the form you looked online and saw that the 6950 phone (if that is how it is listed on the fulfillment page, or diamond if it actually says diamond) doesn't have an SD card slot and is there anything else they have they could send....
You don't want to sound like you are just trying to upgrade using insurance, as thats not what its for.... so even if you *are* upgrading using your insurance, try not to be too obvious

great idea/thought, thank you. but 1 last question, if i ask what can i get that has a sd card slot, do you think they would suggest a mogul or anything like that (basicly downgrade me?) what should i reply to that? if thats the case.
i know this is a lot of questions for sumthing that maybe so simple, but i just want to cover the possibility. and i sure dont want to be unhappy w/ getting something i dont want an stil have 2 fork over 100 bones

[lickwid]

Originally Posted by kjhadfield

great idea/thought, thank you. but 1 last question, if i ask what can i get that has a sd card slot, do you think they would suggest a mogul or anything like that (basicly downgrade me?) what should i reply to that? if thats the case.
i know this is a lot of questions for sumthing that maybe so simple, but i just want to cover the possibility. and i sure dont want to be unhappy w/ getting something i dont want an stil have 2 fork over 100 bones

Just place the claim online, call them. If it doesn't work, just cancel your claim. I don't see why they wouldn't upgrade you to a Touch Pro though. If you read through this thread, there have been numerous success stories doing the exact same thing.

[nitz369]

I have not read this thread entirely but I have been following it here and there. Now I know there are PLENTY of people with broken phones that are reading this and I am not talking to you BUT it does appear there is a massive amount of Insurance Fraud going on. Maybe nobody knows they are committing fraud. If you have the Sprint $7 Insurance package:

You only call Assurian IF AND ONLY IF:
Broken in MULTIPLE pieces
Lost
Stolen
Water Damage

Even if it has dings, scratches, busted button, you go to Sprint Repair and either get a replacement of a repair for free.

Just wanted to point out that many are committing Insurance Fraud, for some reason people don't understand that it is the same thing as filing false claim for your car, house, medical, dental, etc.

[shadowfender42]

Originally Posted by nitz369

I have not read this thread entirely but I have been following it here and there. Now I know there are PLENTY of people with broken phones that are reading this and I am not talking to you BUT it does appear there is a massive amount of Insurance Fraud going on. Maybe nobody knows they are committing fraud. If you have the Sprint $7 Insurance package:

You only call Assurian IF AND ONLY IF:
Broken in MULTIPLE pieces
Lost
Stolen
Water Damage

Even if it has dings, scratches, busted button, you go to Sprint Repair and either get a replacement of a repair for free.

Just wanted to point out that many are committing Insurance Fraud, for some reason people don't understand that it is the same thing as filing false claim for your car, house, medical, dental, etc.

Ya, im with you on this. Most members of this community are good people and very honest, but theres always gonna be jerks in the world. If there's a way to take advantage of a legitimate systerm for personal, those jerks will be all over it.

[bobram]

glad to know I'm not the only one wondering why people are bragging about their insurance fraud.

[berardi1111]

I dropped my mogul in the toilet

Did they raise the deductible from 50 to 100 yet?

I don't know if I should wait for the Pre or just get my phone replaced now. I don't know what to do!

[puff]

Originally Posted by berardi1111

I dropped my mogul in the toilet

Did they raise the deductible from 50 to 100 yet?

I don't know if I should wait for the Pre or just get my phone replaced now. I don't know what to do!

if you have had TEP since before Jan 1st, then yes its already $100 for the deductible

[kabal]

Originally Posted by nitz369

I have not read this thread entirely but I have been following it here and there. Now I know there are PLENTY of people with broken phones that are reading this and I am not talking to you BUT it does appear there is a massive amount of Insurance Fraud going on. Maybe nobody knows they are committing fraud. If you have the Sprint $7 Insurance package:

You only call Assurian IF AND ONLY IF:
Broken in MULTIPLE pieces
Lost
Stolen
Water Damage

Even if it has dings, scratches, busted button, you go to Sprint Repair and either get a replacement of a repair for free.

Just wanted to point out that many are committing Insurance Fraud, for some reason people don't understand that it is the same thing as filing false claim for your car, house, medical, dental, etc.

Just wanted to add my $0.02 - I went to sprint today to see about getting my touch fixed (the real problem was water dmg as the touch censor went out after phone got wet in my pocket from massive rain) - anyways.. As soon as I walked in the greeter guy handed me the TEP card, and said because my phone shows signs of physical damage (cracked under the power button - part of the known defect) that I would HAVE to go through the TEP - didn't even care that, that wasn't my problem at all, and the phone worked perfectly fine with the crack.

Simply because it showed signs of dmg they wouldn't even look at it.

As stated, just my two cents - and because a) I have water dmg, and b) they (sprint) told me to, I just filed a claim, and should be getting a new Diamond shortly. (though now that I hear about ppl possibly getting a Pro, I might call in and check on that upgrade. Not having SD for my GPS software might suck (if i can't transfer it locally)

[timdawgdentist]

gotta refurb Diamond. Lady left her touch.. on top of the car. first refurb. totally screwed probably thanks to somebody on this board... Which I felt was funny. Anyways they sent her a new diamond.. dang that thing gets hot. and not much choice on battery too big or 10 percent bigger or huge 3000 maH. I was waiting for the touch pro 2 but now that I know it won't have a flash that may be a deal breaker. and the ui on the diamond sheesh I gotta relearn all the tricks.

and they dont' know crap at the tech support in person or on the phone.. I just read here.

2 cents

[spiritd]

Are they still doing this? The online claim said I'd be getting a 6900 is there a final confirm page that has a summary? Not sure what the second to last page is.