Asurion now replacing the Touch for the Diamond

Maitiu · #1 (**permalink**) 02-26-2009, 11:35 AM

So I have been checking the Asurion site for the past week or so, to see what they will replace my Touch with. Up until now, it kept saying it would just replace it with another Touch. So I go to look this morning, and it says 'remanufactured Touch Diamond'!

The problem now is, do I really want the Diamond? I haven't really ever used one.. Although I do want to get my Touch replaced before the new insurance deductible kicks in.

This part of the post should probably go in the comparisons, but what do you guys think about trading out for the Diamond??

ricketkm · #2 (**permalink**) 02-26-2009, 01:10 PM

how did u do that ?

**Darkness231** · #3 (**permalink**) 02-26-2009, 01:16 PM

Is there a problem with your touch or do you just want a new phone?

**MoonZ*BabysH** · #4 (**permalink**) 02-26-2009, 01:31 PM

Quote:

Originally Posted by Darkness231

Is there a problem with your touch or do you just want a new phone?

yeah his problem is he want a free upgrade! sorry had to take a jab.

rzawora · #5 (**permalink**) 02-26-2009, 03:54 PM

Quote:

Originally Posted by Maitiu

So I have been checking the Asurion site for the past week or so, to see what they will replace my Touch with. Up until now, it kept saying it would just replace it with another Touch. So I go to look this morning, and it says 'remanufactured Touch Diamond'!

The problem now is, do I really want the Diamond? I haven't really ever used one.. Although I do want to get my Touch replaced before the new insurance deductible kicks in.

This part of the post should probably go in the comparisons, but what do you guys think about trading out for the Diamond??

Yeah where exactly do you go to on the Assurion website to see this? I just had my HTC Touch replaced via Assurion last week and they definetely sent me a brand new in original box HTC Touch. Just kind of curious where to get this information incase it happens in the future.

9tr3g · #6 (**permalink**) 02-26-2009, 06:59 PM

I have been having alot of problems with mine also. i just got off the phone with sprint and assurion and the are still sending out regular touches. the lady i spoke to said they will not be upgrading people to the diamond for a while.

copper rs · #7 (**permalink**) 02-26-2009, 08:29 PM

The D-Pad just died on mine this week, I could probably get sprint to replace it with another touch for free, but for $50 the diamond might be nice.

Maitiu · #8 (**permalink**) 02-27-2009, 02:01 AM

http://www.phoneclaim.com/sprint

That's where I filed the claim at. After you enter in all of your phone information, it will tell you what phone they will be sending as a replacement. You can still cancel at that point if you just want to see what they will offer.

tortuous801 · #9 (**permalink**) 02-27-2009, 11:26 AM

My touch had the usb connector go out... I didn't want to pay the 50$ to deal with asurion so I took it to sprint... they will have a replacement for me by monday I guess.. I have no idea what they are replacing it with but I'll post monday.

deedeebulldog · #10 (**permalink**) 02-27-2009, 12:25 PM

I think the upgrade to Diamond would be great if the Diamond had the use of a sd card.