Sprint replacing Touch Pro with Touch Pro 2!

[Joester414]

i think i just hit a new record for my self, got a reconditioned TP the other day only to have the keys falling off the keyboard and it over heating, took it back to the store they fixed the keyboard, was playing with it and still it locking up and not working right and ill have to take it back tomorrow again, but good news to people out there, dont stop trying, talk to the tech at the store, he was looking for a good service report with the survey if they were to call me, but i asked him about the TP and he told me HTC has openly admit to cutting cornors and they know the phone is shitty, he also told me the memo is still out there and true, and if my TP fails again i qualify for the 3 in 6 months and i should get to see the WEL list next time, i also had him look this is now my 8th TP in under a year, gosh the phone sucks majorly!

[KillAByteZ]

Happy New Year!!

[CaliBoyPhillip]

I sorta couldn't find my touch pro earlier, so i filed a claim and was offered a tp2 =] i filed it and had it be charged to my sprint invoice, I got confirmation e-mail few minutes later, how long is it after wards till i get the tracking number? or is there any way they cancel the order since i haven't paid my bill yet? Cheers to this thread!


Edit: What if i ever find my touch pro? I lost it at a skiing resort today and they said they will look dor it but i doubt it, will i have to send it in to insurance company?

[iceturkee]

you ask a great question. i don't know for sure but i have read of people losing phones, filing insurance claims, eventually finding lost phone and selling lost phone without consequence. probably, your best bet is to ask what the policy is.

[HBOOT]

There is no gray area here. The right thing to do and the policy is to return the TP back to Asurion. What you do is up to you. A tagged lost phone cant be activated unless the tag comes off...you can get the phone and send it back if that is what you want to do.

[CaliBoyPhillip]

Originally Posted by HB

There is no gray area here. The right thing to do and the policy is to return the TP back to Asurion. What you do is up to you. A tagged lost phone cant be activated unless the tag comes off...you can get the phone and send it back if that is what you want to do.

Thanks, I sure will most likely upon praying the resort finds it, It was left in a steam room area sorta so I do hope they find it since i had some important files in the sd card, feels nice knowing they at least offered a tp2 =] I will miss the flash thought =\

[Dr.8820]

@ phil, don't worry about the flash. the tp2 is such an improvement over the tp that you won't miss it lol!

[HBOOT]

Yeah I heard I am still waiting on my TP2 , two more weeks.......and look into installing 'Sprite terminator" it is a gps enabled application that will come handy with TP 2 or else....it will let you know where your TP is at ,if is powered up...

[alexandrite_june]

Originally Posted by HB

There is no gray area here. The right thing to do and the policy is to return the TP back to Asurion. What you do is up to you. A tagged lost phone cant be activated unless the tag comes off...you can get the phone and send it back if that is what you want to do.

True! My mom lost her phone and she found it after she recieved her replacement phone and she took it to the sprint store and they took the lock off and let her activate the phone on another line we already had!

[CaliBoyPhillip]

Ok, thanks for the support guys, i just had fun with the flash lol and had just gotten used to it (coming from a diamond) Fedex will be bringing it soon i hope by this monday since i ordered it today at like 1:25 am lol!