Sprint replacing Touch Pro with Touch Pro 2!

[Dr.8820]

Originally Posted by Imaginos

When I look at software downloads, it has the link to the HTC site which comes up with no resource found.

yeah, it's completely gone from htcs' site. it wasn't a bad phone in thought, it just couldn't handle all that it could do without overheating.

[Imaginos]

The outlook doesn't look good, sure. There may be a few miles to go before the TP is finally buried though.

[coolwhip1220]

Originally Posted by hysonmb

my Touch Pro actually started overheating last week, shortly after I read this thread.

This just made me laugh.

[marinemissez]

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint PPC6850SP)

Originally Posted by coolwhip1220

This just made me laugh.

That's the exact same thing I did. I love how we suddenly got the "awareness" for an issue. Lol.

[imtony]

How long does the touchpro have to be active on your account for you to be able to receive a touchpro2? I have the $7 TEP plan.

[Arterion]

Is it normal for Sprint to only carry a phone for a year? I mean, I don't know that the fact Sprint quit selling it is a big deal. They don't offer a lot of phones they used to sell anymore; for instance, the Mogul. But from what I understand, they still somehow find refurbs to send to folks who need them. Or am I wrong, and did they move Mogul people to the TP?

[Scoob]

Originally Posted by Arterion

Is it normal for Sprint to only carry a phone for a year? I mean, I don't know that the fact Sprint quit selling it is a big deal. They don't offer a lot of phones they used to sell anymore; for instance, the Mogul. But from what I understand, they still somehow find refurbs to send to folks who need them. Or am I wrong, and did they move Mogul people to the TP?

I was reading that people were mentioning Moguls were still being replaced with Moguls and their are a lot of TP1's being traded back in so I am sure Sprint/Asurion have lots of inventory.

The only thing I can think of as to why the sudden drop of the TP1 is Sprint's excuse that the Tp1's were full of problems- hence the memo to replace with TP2 (sometimes).

[onetwothree]

sprint is still replacing the moguls with moguls and the funny thing is that they still have some 6700 laying around. The best shot is to get it replaced through asurion, for example, sprint is still replacing the htc touch with a touch phone and asurion is replacing them with the diamond

[JSMZ]

just got off the phone with sprint. this is my 5th touch pro, & the digitizer part of the screen is lifting off the phone (probably because of heat) and now the touch screen works when it wants to which is never.

they tried pushing me off to insurance, said nooooo... this phone is only4 months old. escalated to someone else... who escalated to someone else... who.. yep.. escalated me again to someone who i didnt talk to, but is supposed to call me back.

yeah right. who wants to make a wager on if i get a call or not.


EDIT: ok never got a call. called back, got hung up on twice transferred 3 more times before i finally landed at account services.
Replacement Phone Information:
Model Name: UTStarcom Touch Pro

called back and told them to cancel the order. going to store tomorrow. If they give me any BS me and sprint are going to part ways.

[shatner]

I wager, no call back, based on my 7 weeks of phone calls, NO calls back.