[JSMZ]

just got off the phone with sprint. this is my 5th touch pro, & the digitizer part of the screen is lifting off the phone (probably because of heat) and now the touch screen works when it wants to which is never.

they tried pushing me off to insurance, said nooooo... this phone is only4 months old. escalated to someone else... who escalated to someone else... who.. yep.. escalated me again to someone who i didnt talk to, but is supposed to call me back.

yeah right. who wants to make a wager on if i get a call or not.


EDIT: ok never got a call. called back, got hung up on twice transferred 3 more times before i finally landed at account services.
Replacement Phone Information:
Model Name: UTStarcom Touch Pro

called back and told them to cancel the order. going to store tomorrow. If they give me any BS me and sprint are going to part ways.