Sprint replacing Touch Pro with Touch Pro 2! - Page 221

kevg188 · #1 (**permalink**) 12-29-2009, 03:27 PM

Ausurion replaced my TP for a TP2 last night...

Joester414 · #2 (**permalink**) 12-29-2009, 05:18 PM

I had a TP that died from a flash, took it in and the tech wrote on the sheet that i wasnt "eligable for the multipal exchanges even though i have had like 8 previous to my now 9th one so the swaped it out with another TP soo i guess its like what 3-4 months now and ill have problems again lol

digiblur · #3 (**permalink**) 12-30-2009, 11:38 AM

Quote:

Originally Posted by kevg188

Ausurion replaced my TP for a TP2 last night...

Did you call them? or online? Please explain more. We tried to get one swapped by them on Sunday but all they offered was a refurb TP.

Creatve · #4 (**permalink**) 12-30-2009, 12:31 PM

Just complained at sprints customers service(*2) about my local sprint repair store wanting to replace my touch pro with either a palm pre, curve, blackberry, or a snap. I told them none of those was comparable to the touch pro. They escalated my issue to a manager and said I will be contacted within a day.

I never got contacted but I received an email saying that im getting a package from sprint labeled "HTC T7380 WM PDA". What are they sending me? Another touch pro?

**Dr.8820** · #5 (**permalink**) 12-30-2009, 12:32 PM

Quote:

Originally Posted by Creatve

I never got contacted but I received an email saying that im getting a package from sprint labeled "HTC T7380 WM PDA". What are they sending me? Another touch pro?

you just got a tp2 my friend!

plastek · #6 (**permalink**) 12-30-2009, 01:55 PM

Tried to get a TP2 for my semi-functioning TP last night from Sprint.
They offered me a Pre, BB, Snap, or another TP.
When I asked about the TP2, the "retention manager" said the're out of stock. Said everyone seems to be returning their TP for a 2, and I should try again in a few days. 8(