Sprint replacing Touch Pro with Touch Pro 2! - Page 46

**zone23** · #**451** (**permalink**) 10-13-2009, 07:58 AM

Quote:

Originally Posted by leylomo

what number should i call to get phone exchanged?

Have you not called Sprint ever, the numbers not to hard ... here it comes......get ready...................... *2 and the talk button.. amazing. Thats reminds me of the time the wife asked how I knew the number for directv well lets see its 1-800-Directv. Also they will not replace the TP over the phone, but go ahead and waste your time what do I care.

*2 Talk

solewoman · #**452** (**permalink**) 10-13-2009, 08:03 AM

i have had no luck. i went to the store in dc...(3rd party which winded up being a repair store.) they said i could get a snap or a bb. i was just like gimme my phone back. tried to call...they still wouldnt budge. even spoke to retentions. i read about the alexandria store...i was gonna try tysons today. the advanced exchange website is down also. i keep trying there to see if they are swapping them out. my phone is all bad...this will be the 3rd one fml

S8perman · #**453** (**permalink**) 10-13-2009, 09:41 AM

Quote:

Originally Posted by zone23

Have you not called Sprint ever, the numbers not to hard ... here it comes......get ready...................... *2 and the talk button.. amazing. Thats reminds me of the time the wife asked how I knew the number for directv well lets see its 1-800-Directv. Also they will not replace the TP over the phone, but go ahead and waste your time what do I care.

*2 Talk

I had mine replaced over the phone on friday...per UPS is out for delivery now

**zone23** · #**454** (**permalink**) 10-13-2009, 09:43 AM

Quote:

Originally Posted by S8perman

I had mine replaced over the phone on friday...per UPS is out for delivery now

How many TPs have you been through?

S8perman · #**455** (**permalink**) 10-13-2009, 10:02 AM

Quote:

Originally Posted by zone23

How many TPs have you been through?

I was on my 3rd.

Scoob · #**456** (**permalink**) 10-13-2009, 11:45 AM

Quote:

Originally Posted by S8perman

I had mine replaced over the phone on friday...per UPS is out for delivery now

Cool, one of the few phone success stories.

skeptikal · #**457** (**permalink**) 10-13-2009, 11:51 AM

Quote:

Originally Posted by S8perman

I had mine replaced over the phone on friday...per UPS is out for delivery now

Damn, I tried for the first time Friday morning over the phone and they were OOS. They have said on the record they would replace for tp2 though. Now I am just waiting for them to call me saying it has been ordered. Fingers-crossed.

varaff · #**458** (**permalink**) 10-13-2009, 11:54 AM

Quote:

Originally Posted by solewoman

i have had no luck. i went to the store in dc...(3rd party which winded up being a repair store.) they said i could get a snap or a bb. i was just like gimme my phone back. tried to call...they still wouldnt budge. even spoke to retentions. i read about the alexandria store...i was gonna try tysons today. the advanced exchange website is down also. i keep trying there to see if they are swapping them out. my phone is all bad...this will be the 3rd one fml

Good luck... I've been trying and I don't see it happening anytime soon.
Tysons, No way... you have a better chance of getting one over the phone.

solewoman · #**459** (**permalink**) 10-13-2009, 11:58 AM

Quote:

Originally Posted by varaff

Good luck... I've been trying and I don't see it happening anytime soon.
Tysons, No way... you have a better chance of getting one over the phone.

why do you say that?

varaff · #**460** (**permalink**) 10-13-2009, 12:03 PM

Quote:

Originally Posted by solewoman

why do you say that?

I've always had better luck working with people on the phone then the folks at the tyson store. If you do get a touch pro 2, please PM me and let me know how you convinced them.

Thanks.