Sprint replacing Touch Pro with Touch Pro 2!

[WmDuchess]

when your waiting for something time goes by so SLOWLY....

my g1 loving friend even admits that the TP2 is the ish nits...

this dude used to say his g1 one is better the the iphone, pre and even touch pro... (i know he is very looney)


TP LINE ROCKS.

[HBOOT]

Now you talkin Duchess, no dusisht, nomsayin

[Dr.8820]

Originally Posted by WmDuchess

when your waiting for something time goes by so SLOWLY....

my g1 loving friend even admits that the TP2 is the ish nits...

this dude used to say his g1 one is better the the iphone, pre and even touch pro... (i know he is very looney)


TP LINE ROCKS.

see, i told you it would come! now go to a sprint store and praise the logo lol!

[Arterion]

Originally Posted by ModmyPPC

Thank you,

When you say "Advanced Exchange via tech support" are you talking about calling sprint or going to a sprint store?

Once again thank you for the clarifications

Sprint's telephone tech support.

[ILMVVM2]

My tp has now stopped working. I have had it charging for like 4 hours. The phone won't turn on or off now from the power button. If I do a soft reset it goes off ok and comes back on but I can hear the bleep that indicates the battery is very low. I have taken the battery out for more than 3 minutes and the same thing happens. No matter what u press the screen stays the same. I cant even get to the home screen now. Does anyone know a way to get past this so I can save all my contacts, calls, etc? I have a replacement coming hopefully tomorrow but I can't be without a phone that long. I may have to have them change my phone to an old palm centro till I get the refurb in the mail. This is total doodoo! PLEASE DOES ANYONE KNOW?

I just got an email on my order confirmation. It was just mailed out 2day. That phone should have been mailed ot yesterday. Urgh!

[Dr.8820]

you should still able to sync your phone and view all of the phone info there.

[Bridlar77]

This has happened on 2 of my 4 replacements.If you have your information synced to your computer go to page 126 of your owner manual and do the hard reset. You will be set back to the factory settings but you will be able to use the phone....The above should reset the phone if you don't have the manual with the power off hold the down volume button and then the enter button (center part of the circle) at the same time with both pushed in hold the power button until the reset screen comes on. If you were unable to turn off like me remove the battery and put back in place this will do the trick. This will then give you the option to do a reset. When the phone turns back on it will be at factory settings Hope this helped Sprint needs to step up and either fix the phones properly before sending out the replacement or offer a comparable replacement not a downgrade they act like we bought a cheap phone and are now wanting something for nothing i am quite frankly tired of getting refurb phones that don't work. This phone was their highest priced model when i purchased mine in January of this year 5 phones now and till having issues i'm about over sprint and this issue im tired of not having a dependable phone and get 10 different answers from 10 different reps.

[WmDuchess]

did everyone get an order confirmation via email? or a tracking number via email...

[DrUnKeN_TiGeR]

so just for poops and giggles i tried sprints online exchage and i got this

Defective Phone Model: UTSTAR PPC6850 WM6.1 PDA

Replacement Phone Model: UTStarcom Touch Pro

Please review the replacement model listed above and select “Next”. If you are not satisfied with the replacement model, please select “Cancel Request” to be rerouted to our Phone Repair Center Locator.
NOTE: Replacement equipment may be the same or a comparable model with similar features as your original device per Sprint’s discretion. Replacements have been inspected, remanufactured and tested to meet or exceed Sprint quality standards. Batteries and chargers are only provided when the replacement device is not compatible. You may keep your original device until the replacement arrives. To protect your privacy, all content will be cleared from your device upon return.

[Spydc]

I can't even utilize the online advance exchange because i reached the limit on my account. lol. Stupid defective touch pros.