Sprint replacing Touch Pro with Touch Pro 2! - Page 130

**Dr.8820** · #1 (**permalink**) 11-03-2009, 10:12 AM

Quote:

Originally Posted by bdf

Sprint Business Premier would not give me a TP2, but I did get NIB TP1, again, 4th phone, I have a stack of accessories and batteries now!

New phone is OK so far, but only time will tell.

I spoke with about 10 people at Sprint, Consumer business, retention, they all refused the TP2.

a couple people did it all wrong and sprint's on to it now. asurion was even doing it and now they've stopped and only offer the tp now.

shatner · #2 (**permalink**) 11-03-2009, 04:37 PM

are you saying that they were IN STOCK? of WEL list TP2s?

jdmcivicguy · #3 (**permalink**) 11-03-2009, 06:42 PM

Quote:

Originally Posted by shatner

are you saying that they were IN STOCK? of WEL list TP2s?

Yep, they were in stock. i talked a while with the rep that called me from the 3rd party store. She said it is basically hit or miss. What she does is check periodically throughout the day(with the best luck early in the morning and early in the week), and if they are in stock she orders a few. She also said that the bnib one's are easier to get right now, so hopefully that is what i will get, along with the rest of you. Just keep trying.

jlee79 · #4 (**permalink**) 11-03-2009, 06:56 PM

I am playing the waiting game right now too. I brought mine in today and they agreed that it is not working properly. They are happy to order the TP2 for me, but it was not in stock. I was hoping to get lucky. I guess I will just keep my eyes peeled on the post to see if anyone has an update. My case might be difficult as I am on the West coast as well. It would be great if there was a way to receive a text if someone found out that they were in stock otherwise this game might take a long time

djhes · #5 (**permalink**) 11-03-2009, 07:38 PM

so i just called and my TP is having issues, 3rd one i have here. they said they cant replace with anything else other than a touch pro. I said can i upgrade, they said it might be $100-150 extra. I said i am interested. then they come back and tell me it would be $500 with the $75 discount. WTF!

Next i say, what other options would there be, this is my 3rd TP and i dont want another one sent to me. They say no other options until i have 1 more replacement phone sent to me. So i said ok, well can you send a replacement TP then. they say sure. as I am waiting, they said they can replace with an HTC Snap or a Blackberry... ???huh? I said that would be a down grade, so no.

Got another TP sent to me, but I really dont want it. I am hoping when this one breaks to get a TP2.....

kidmet · #6 (**permalink**) 11-03-2009, 08:01 PM

Anyone have luck in Denver?

Ivanstein · #7 (**permalink**) 11-03-2009, 08:10 PM

I was told that as of the first of the month the TP2 was no longer being offered as a replacement, since people were taking advantage of the offer. Since my TP lost the display last Saturday, I was offered a variety of smartphones to replace it, but nothing comparable in value to the TP. So, I called Sprint and had to fight on the phone for more than 2 hours to just get them to replace my TP with a refurb.

So, to all those who made up stories just so you could get a new toy, thanks for screwing us that really did need a new one.

TechnoBoy · #8 (**permalink**) 11-03-2009, 08:32 PM

Quote:

Originally Posted by Ivanstein

I was told that as of the first of the month the TP2 was no longer being offered as a replacement, since people were taking advantage of the offer. Since my TP lost the display last Saturday, I was offered a variety of smartphones to replace it, but nothing comparable in value to the TP. So, I called Sprint and had to fight on the phone for more than 2 hours to just get them to replace my TP with a refurb.

So, to all those who made up stories just so you could get a new toy, thanks for screwing us that really did need a new one.

This is happening to me now. I lost my display last Saturday as well and they are trying to offer me these smart phones that are not in any way comparable to the TP. They are telling me they can't send me out another TP. I refuse to take any of these BS smart phones they are trying to throw at me.

dthames · #9 (**permalink**) 11-04-2009, 12:11 AM

I took my wifes tp in on sat as it had several problems with it. The rep replaced it with a brand new touch pro 2 no questions asked, took a matter of 15 minutes. It was ordered and came in today, she loves it.

bookerx3 · #10 (**permalink**) 11-03-2009, 08:18 PM

Quote:

Originally Posted by kidmet

Anyone have luck in Denver?

I went to the store on East Quincy Ave.