Sprint replacing Touch Pro with Touch Pro 2!

[esqueue]

Originally Posted by xdanimalx

Switching to a different company asap.
Done with Sprint's BS.

Offering me a phone worth 100 less than I paid for a replacement is bs(my touch pro is actually broke)
Getting a tour until I switch to Verizon and get a touch pro2.

This is what I get out of reading your post. Lets speak cars for a while.

You go to Beach Ford and get a 2008 Ford Explorer. The vehicle is extremely crappy like many of their products but the failing transmission really got to you. Ford has now repaired the transmission in the newer model instead of recalling the ****ed up models. You are now pissed at Beach Ford for offering you a Ford Focus so you go to Desert Ford and Buy a 2009 Ford Explorer.

You should say **** Ford and Beach Ford and go to another dealer that offers something reliable and works.

[xdanimalx]

Originally Posted by esqueue

This is what I get out of reading your post. Lets speak cars for a while.

You go to Beach Ford and get a 2008 Ford Explorer. The vehicle is extremely crappy like many of their products but the failing transmission really got to you. Ford has now repaired the transmission in the newer model instead of recalling the ****ed up models. You are now pissed at Beach Ford for offering you a Ford Focus so you go to Desert Ford and Buy a 2009 Ford Explorer.

You should say **** Ford and Beach Ford and go to another dealer that offers something reliable and works.

Does Beach Ford lie and say that the 2009 Explorer isn't out for another month?

Cause Sprint told me the touch pro2 isn't out until sometime in November..

[one80oneday]

Well I went to the sprint store yesterday and they said instead of trying to fix my phone they'd order me a new model which would be there Tuesday. My fingers are crossed its a touch pro 2 but we'll see. I don't have insurance.

[sho0z]

i just went to the sprint store here in town and requested a tp2...the tech showed me the wel list and was compliant. however, the tp2 isnt available for order, so i had to order another tp1. i have no doubt in my mind that the tp1 will go bad after a lil while, so i decided to take my chances again with that so that i can get it replaced incase something didnt work correctly. as someone stated earlier that they were pissed at the fact that sprint would even offer them something thats of lesser value than what they had initially spent their money on, i totally agree with this. however, i do understand sprints side of it, they just want to get u something that works, they should credit our accounts for the offset difference, but they've yet to do something like this. as from what i can see, sprint is willing to do this, u may have to stand ur ground for a bit, but be civil...you will get your way. just thought i'd add my .02. good luck to everyone else trying to get a tp2

[ibleedbloo]

I just left my Sprint store and got some B.S. about having to have 3 replacements in the last 6 months to get a TP2. I was not in the mood to argue so I will take the refurb TP they are ordering for me and if there are issues with that I will really raise a stink.

[obamaftw08]

Originally Posted by ibleedbloo

I just left my Sprint store and got some B.S. about having to have 3 replacements in the last 6 months to get a TP2. I was not in the mood to argue so I will take the refurb TP they are ordering for me and if there are issues with that I will really raise a stink.

its far beyond me why anyone at this point would go to a store without printing out that memo if they are being denied...

[xdanimalx]

When Sprint calls me and tells me my Tour is ready I think I'm gonna take in the memo and get a pro2.

[dibara2003]

For those who work at sprint, I wanted to know how you determine the priority for replacement phones. I.e. a refurbed TP2 is a 4, a NIB is a a 5. What warrants a replacement with a priority 5? Thanks

[Boo Boo]

i didnt need a memo and they told me mine would be in around tuesday

[Scientific]

Originally Posted by Boo Boo

i didnt need a memo and they told me mine would be in around tuesday

I didn't need the memo either, but for those who do here you go!