Sprint replacing Touch Pro with Touch Pro 2! - Page 31

sho0z · #1 (**permalink**) 10-11-2009, 08:02 PM

Quote:

Originally Posted by Boo Boo

i didnt need a memo and they told me mine would be in around tuesday

howd you get it? because it wouldnt even let the guy order where i was at...he did it right in front of me and it didnt work.

**Boo Boo** · #2 (**permalink**) 10-11-2009, 08:10 PM

he asked me if I was ok with a touch pro 2 and I asked about what would work or not work with my tp. but then again it was the tech yesterday who broke my tp.

he mentioned he saw i had a few replacements . but I did go to a asc.

now just have to wait till tuesday to see

PogoStick · #3 (**permalink**) 10-11-2009, 08:07 PM

Has anybody received their replacement TP2's yet? If so, was it new or refurbished? I lost count of how many TP's I needed to get replaced...

WAH · #4 (**permalink**) 10-11-2009, 08:13 PM

went in yesterday,got offered a tp2 of a tour.i went with the tp2.after a little research,theyre on backorder or some crap.he told me to stop by in a day or 2 to check the status.
my question is,hows the batterylife of the 2 stack up to the og?

rodcpierce · #5 (**permalink**) 10-11-2009, 09:08 PM

what do I do if I dont have a repair center anywhere near my house?? I tried the tech chat and they were of absolutelly no help and told me I had to use my insurance to replace the phone, even though its under 1 year old.....

Gh05t · #6 (**permalink**) 10-11-2009, 09:57 PM

Quote:

Originally Posted by rodcpierce

what do I do if I dont have a repair center anywhere near my house?? I tried the tech chat and they were of absolutelly no help and told me I had to use my insurance to replace the phone, even though its under 1 year old.....

you can use the Self Service Phone Replacement Tool
https://indirect3.sprint.com/apps/ad...&FROM_SPRINT=Y

homamk · #7 (**permalink**) 10-11-2009, 10:04 PM

okay so im guessing there is no way of checking whens the next time touch pro 2 will be back in stock you have to keep visting the store and checking? im asking because the store i goto is 40min away. id hate to keep driving up there every few days. cant you like check online or something?!

Beejis · #8 (**permalink**) 10-11-2009, 10:18 PM

Quote:

Originally Posted by homamk

okay so im guessing there is no way of checking whens the next time touch pro 2 will be back in stock you have to keep visting the store and checking? im asking because the store i goto is 40min away. id hate to keep driving up there every few days. cant you like check online or something?!

Just call them, that's what I have been doing.

rodcpierce · #9 (**permalink**) 10-11-2009, 10:05 PM

ghost, this just gives the standard TP refurb

rodcpierce · #10 (**permalink**) 10-11-2009, 10:25 PM

well, I just did the advanced exchange, so we will see what I get. I dont mind if I only get another TP as this one the LCD screen is all whacked out. its still works and lights and all, but its all different colors. We will see. Says I was charged 0.00