Sprint replacing Touch Pro with Touch Pro 2!

[Hidavi]

After ONE MONTH of waiting for the store to call me, they did!!!!

Got my Tp2 in NYC!!!

[oranges311]

OK so ive pretty much read the major points of this thread and had done most of them out of common sense but it seems like the common advantage that the people who have succeeded have over me is the fact that they have MULTIPLE repair stores and i have just one...yes one. i have a sprint store which does no repairs/replacements at all, and a service center. i also have a slew of 3rd party comtronics but they all claim that they can do nothing. so ive talked to the guy at my repair store in jackson MI and he has been nice and replaced my tp 5 times 3 in the last 3 months! however when i told him i heard it through the sprint store that i could get an alternate (never said tp2) phone as a replacement he promptly pulled me a list. after reading me the snap and all those black berries i said "idk i really like the full physical qwerty keyboard and the tf3d" and then he mentioned the tp2 but said it is not available as an option "why not" i ask, excited at the opening. apparently it was back ordered for over 3 weeks and so i wasnt allowed to receive one....so with no other place to go i am getting yet another tp. any recommendations/#s i should try?

[radar369]

Originally Posted by oranges311

OK so ive pretty much read the major points of this thread and had done most of them out of common sense but it seems like the common advantage that the people who have succeeded have over me is the fact that they have MULTIPLE repair stores and i have just one...yes one. i have a sprint store which does no repairs/replacements at all, and a service center. i also have a slew of 3rd party comtronics but they all claim that they can do nothing. so ive talked to the guy at my repair store in jackson MI and he has been nice and replaced my tp 5 times 3 in the last 3 months! however when i told him i heard it through the sprint store that i could get an alternate (never said tp2) phone as a replacement he promptly pulled me a list. after reading me the snap and all those black berries i said "idk i really like the full physical qwerty keyboard and the tf3d" and then he mentioned the tp2 but said it is not available as an option "why not" i ask, excited at the opening. apparently it was back ordered for over 3 weeks and so i wasnt allowed to receive one....so with no other place to go i am getting yet another tp. any recommendations/#s i should try?

See, that's exactly what I'm talking about! If you would have read about 10-15 pages back you would have saw what I did! You said Jackson MI......and if by MI you mean Michigan than your best bet is the Northville store, which is where I FINALLY got mine from and referred the idea to someone else who lives in MI & they got one too! I really don't know how far Jackson is from Northville but if you can sacrifice some gas for a TP2 (I had to drive over 35 miles to get to Northville) I think that would be worth it!

The techs there didn't even try to fix my phone, they just came back out 5 minutes later saying they could order me a different phone including the TP2!

Best bet, do a mapquest, find out what you gotta do so you can make plans if you have to go to work at a certain time & make your way to the Northville store (there's only 1 in MI)! The phone should be there the next day to top it off (I went in on a Friday, got mines on a Monday)!

[only1penny]

by only 1 in mi do mean that there's only 1 store in northville or only 1 northville in mi? or both?

[jason25]

I am going to Toledo next, I live in between Toledo and Fort Wayne and both are an hour away. Those are the closest service centers. Neither city has a TP2 in stock as they both say the TP2 isn't in our market yet.

[violent23]

Has anyone had any luck in or around New Orleans LA, Gulfport MS?

[mastahc411]

Originally Posted by violent23

Has anyone had any luck in or around New Orleans LA, Gulfport MS?

I just went to the store in Metairie because my keyboard went out again. They still have my phone, but last time (About a month ago) they offered me a bunch of phones except the TP2, which they said wasn't on the list. I told them I didn't want any of those so they ordered me another TP. I am expecting the same when I go pick up my phone in an hour if they cant fix it again. This will be my 5th TP.

[kevg188]

I recently went to a sprint repair center and tried to replace my Tp... My TP has keyboard and internet issues... They tried to replace it with the tp2 but were unsuccessful because the TP2 is on back order... They told me to try in 2 weeks... I guess i have to be w/o internet or keyboard for 2 weeks...

[MrPants20]

Originally Posted by jason25

I am going to Toledo next, I live in between Toledo and Fort Wayne and both are an hour away. Those are the closest service centers. Neither city has a TP2 in stock as they both say the TP2 isn't in our market yet.

I tried the Airport Highway store. They originally offered me the TP2 but could not order it. This was like 10 days ago. On TP1 #4

[jeriel05]

I was also offered the TP2 but it is still oos, is there any other way to get the phone ordered?