Sprint replacing Touch Pro with Touch Pro 2!

[digiblur]

Originally Posted by bigstu84

For what its worth, I called Sprint today and I will have my TP2 in 2-3 days. This will be my first replacemnt. My options were the Moment, Hero, and the TP2.

Care to explain more? how long did you have your phone/plan, etc. Problems...how did the phone call go?

[bigstu84]

Originally Posted by digiblur

Care to explain more? how long did you have your phone/plan, etc. Problems...how did the phone call go?

I've had my phone 11 months. Frequent lockups and overheating. Call lasted about 30 minutes. You could tell the rep I spoke with was new so I dont know if that was a factor. I really didnt have to put up a fight, just explained my problems and the rep said they were having alot of trouble out of the Touch Pro's.

[jethro_static]

I have a Mogul with cracked screen. I filed a claim at asurion and they are replacing it with TP. Hmmmm, anyone let us know when they are out of TP. I did not complete the claim. I will just wait till they run out of TP. I have 60 days to complete the claim.

I have a 100 bucks deductible. But sprint ecare promised to waive it once I get the replacement. Is there any better way to get a TP2?

I went to repair center and they are charging 120 to replace the screen. I said, the mogul is not even worth 120. Why would I pay U? then he gave me asurion business card.

[digiblur]

I also heard the same thing that Asurion has TP's back in stock.

[coolguy949]

Originally Posted by digiblur

I also heard the same thing that Asurion has TP's back in stock.

You are correct.

"The replacement option for your insured phone is a HTC 6850. This Model is selected based on comparable features and functions of your insured phone. A charger will be included with your replacement phone."

[khalidabuu]

ive been holding out for the tp2 im on my fourth went in the store, two days back to back both days they gave me a defective phone that went bad in front of the rep even though it was bad. so they offered the three palm pre which im considering what u guys thinnk of it, bb tour bleh, and the treo NO! lol, or should i get another tp if i dont get my tp2 although i may just keep fighting for it. what number do you call to see if the tp2s are in stock.

[happyorangeman]

I called in yesterday and spoke to advanced technical support. I explained my freezing problem and they offered my a tp2 refurb. I just got it this morning and it looks pretty good. I just wanted to say to everyone that is still trying, to be patient. It took me 4 store trips and about 9 calls in to sprint but I did get one. Thanks to everyone here for the tips.

[jr5416]

Just got another tp2 from advance exchange was on my fourth tp called and told em hey my phone is stil acting u i am on my fourth tp and i want to know if i can get and advance ex , lady said k let me c what i can do and bam she said ok u have a choice she gve me three choices and the tp2 was one i took that in a heart beat called yesterday , here today yay and damn my tp is not even broken now i have to put it in the microwave hehehehe

[Dr.8820]

Originally Posted by jr5416

Just got another tp2 from advance exchange was on my fourth tp called and told em hey my phone is stil acting u i am on my fourth tp and i want to know if i can get and advance ex , lady said k let me c what i can do and bam she said ok u have a choice she gve me three choices and the tp2 was one i took that in a heart beat called yesterday , here today yay and damn my tp is not even broken now i have to put it in the microwave hehehehe

for all of you with legit issues and are mad at sprint, take your frustration out on this flake! you should get flamed, scammer!

[jr5416]

Originally Posted by Dr.8820

for all of you with legit issues and are mad at sprint, take your frustration out on this flake! you should get flamed, scammer!

Man plz everyone does it , dont just blame me shit