Touch Pro Battery life!!! Post your reviews!!

[Twinsen]

Originally Posted by tkjames

Anyone have an issue of turning the phone off fully, only to turn it on and find the battery life has still decreased despite being off?

I just had it happen after a soft reset. Was showing 40% before, then after the reset, down to 30%.

[ScrapMaker]

Originally Posted by citivolus

FWIW, when I had the phone and used a very intense process (WMWifirouter), I noticed the same behavior the OP reported. I would remove the battery cover and place the phone face-down to help it stay cool and this seemed to help.

Thanks for the advice, but I think we are trying to determine what the cause of this is, or at least bring the issue to HTC's attention. I'm sure they already know, but they haven't had enough of a public-uproar to really give notice.

I would deal with this problem if I got the phone for, say, $99, but $299 AND a two-year agreement is out of the question.

[thesfactor]

Originally Posted by ScrapMaker

Thanks for the advice, but I think we are trying to determine what the cause of this is, or at least bring the issue to HTC's attention. I'm sure they already know, but they haven't had enough of a public-uproar to really give notice.

I would deal with this problem if I got the phone for, say, $99, but $299 AND a two-year agreement is out of the question.

Yes exactly, If I got my phone for cheaper then I wouldn't care so much since I'd just get a second battery and move on with it. I just don't understand how HTC can let such an obvious design flaw slide through to the customer. I was on the phone last night and it kept getting warm, warmer and the battery wouldn't charge anymore...it gets very annoying when you have to periodically watch the phone to see if it's charging or not.
I'm not sure what we have to do to make them aware of this, I guess the best way would be for everyone to return their defective phones and then sprint sits up and takes notice, however, no one is ready to do that. Plus, jumping through sprint's customer service hoops is no easy task. Hope we find a solution to this soon.
P.S: Anyone notice Sprint is not selling the Touch anymore? It's just the Diamond/Pro on their website...Interesting since I was thinking about switching to the Touch and not having to deal with these battery issues...

[PropagandaX]

Dont know if this is related, but last night I plugged my phone into the charger, I woke up this morning, the phone was off, and when it rebooted I had almost no charge, which was the reason for it shutting off apparently.....

[ScrapMaker]

Originally Posted by PropagandaX

Dont know if this is related, but last night I plugged my phone into the charger, I woke up this morning, the phone was off, and when it rebooted I had almost no charge, which was the reason for it shutting off apparently.....

VERY related. This happened to me several times.


The phone heats up, and fails to charge. The phone can get into a continual loop where it keeps trying to charge, but fails because of the heat. Another hypothesis is that you somehow lost EV-DO (it happens all the time, for no reason,) and it heated up, and lost charging ability.

This happened to me 3 times in the 1.5 weeks I owned the Pro.

Even my Touch switches to 1X for no apparent reason. I've had it happen during movies/etc, where I didn't touch my phone at all, but when I get out of the movie, the battery is nearly dead. Very annoying--especially if you had plans afterwards.

While we are on the subject, sort of-- why in the hell do these phones die so quickly in 1X mode? I had phones for years that were 1X-only!! and they lasted all day, or 2 days. Even when I don't use my PDA phone for anything but normal "phone-stuff," it still dies 10 times faster than any normal phone I ever owned---regardless of 1X or EVDO. (My M1 lasted 2-3 days sometimes.)

My 1X-only Sanyo 4700 would last nearly a week, if I was light on the phone calls. My Touch/Touch Pro couldn't even last 3 days if I left it in full EVDO signal, and didn't get a single text or phone call. I'd bet money on that.

The radio software is horribly flawed--in a lot of smartphones it seems.

Even with push email on my M1, with tons of sprintTV watching, and TeleNav as well as operamini browsing, I never once had it die on me during a normal day. I kind of miss those days, actually... but I really need the versatility of these WM smartphones...

[Palladium]

Originally Posted by PropagandaX

Dont know if this is related, but last night I plugged my phone into the charger, I woke up this morning, the phone was off, and when it rebooted I had almost no charge, which was the reason for it shutting off apparently.....

It is possible, a couple of common things to look for:

Are you using the HTC charger that came with the TP or another USB charger (See some earlier posts on the problems with third party chargers)

are you using the HTC cable or a standard USB cable. (again some of the eariler posters noted some issues with standard USB Cables)

[exempli_gratia]

Is there any indication that this is a problem with only some of the Touch Pro's. I realize some folks have posted that they have not had the issue, and of course many have not posted at all. But, that may be an issue of expectations or usage differences.

Has anyone that had the problem and exchanged their phone gotten any improvement?

Thanks.

[Palladium]

I have finally had a chance to Summarize the Data from my first two days of logging Battery Usage (it took a lot longer than I had hoped it would, but....). I have found some Interesting (at least to me) information about my Touch Pro:

With Battery above 90%

Average
Power
Draw Activity
13 mA Power Usage while asleep
47 mA Standby mode (screen off)
90 mA Power Usage Screen on Brightness @ 50%
180 mA Power Usage with Bluetooth Radio On
225 mA Power usage with Data Radio On
490 mA Power Usage with an Active Data Call (Rev. A)
498 mA Phone call
600 mA Phone call with BT headset
762 mA Phone call with BT HS, Data Radio On

With Battery Below 50%:

Average
Power
Draw Activity

13 mA Power Usage while asleep
47 mA Standby mode screen off
90 mA Power Usage Screen on Brightness @ 50%
240 mA Power Usage with Bluetooth Radio On
295 mA Power usage with Data Radio On
550 mA Power Usage with an Active Data Call (Rev. A)
622 mA Phone call
802 mA Phone call with BT headset
990 mA Phone call with BT HS, Data Radio On

The battery Temperature corresponded very well with Current Draw (when allowed to equilibrate for several minutes):

Current Battery
Draw Temperature

90-150 mA 32.1 32.7
150 - 250 mA 32.7 - 33.2
250 - 350 mA 33.2 - 33.9
350 - 400 mA 34.0 - 34.5
500 - 600 mA 34.6 - 35.1
600 - 900 mA 35.2 - 35.8

The Battery Temperature while charging with a 1A charger (HTC Supplied) (regardless of whether the phone is being used or not) is 29 degrees C.

So What does this all mean??

Well, Based on the FCC Documents for the Touch Pro (https://fjallfoss.fcc.gov/oetcf/eas/...7NM8RAPH500%27) (They can be found in the "RF Exposure Info SAR PCE" report)

The MAXIMUM output of the CDMA Radios is 0.29W (yes that is 0.29 watts)

So Why does the the touch pro use:

1,80 - 2.05 W to transmit data
1.85 - 2.35 W to transmit voice

when power output is 0.290W maximum???

Yes, I know there are always inefficenies in tranmitters, but please 13% efficiency is that the best we can do! (and anyone who has used one of these knows that most of that energy is being used to generate heat! If nothing else it makes a good handwarmer )

IMHO, HTC has some issues with the software that is driving the ARM6 transmitter processor, that they either don't know how to fix, or don't want to bother with.

[thesfactor]

Is this device specific? I wonder if the newer releases of the Touch Pro are doing the same thing. Mine was made in 10/19 and I'm experiencing similar readings to yours based on your battery log file. We should do something about this to get HTC to fix it.

Originally Posted by Palladium

I have finally had a chance to Summarize the Data from my first two days of logging Battery Usage (it took a lot longer than I had hoped it would, but....). I have found some Interesting (at least to me) information about my Touch Pro:

With Battery above 90%

Average
Power
Draw Activity
13 mA Power Usage while asleep
47 mA Standby mode (screen off)
90 mA Power Usage Screen on Brightness @ 50%
180 mA Power Usage with Bluetooth Radio On
225 mA Power usage with Data Radio On
490 mA Power Usage with an Active Data Call (Rev. A)
498 mA Phone call
600 mA Phone call with BT headset
762 mA Phone call with BT HS, Data Radio On

With Battery Below 50%:

Average
Power
Draw Activity

13 mA Power Usage while asleep
47 mA Standby mode screen off
90 mA Power Usage Screen on Brightness @ 50%
240 mA Power Usage with Bluetooth Radio On
295 mA Power usage with Data Radio On
550 mA Power Usage with an Active Data Call (Rev. A)
622 mA Phone call
802 mA Phone call with BT headset
990 mA Phone call with BT HS, Data Radio On

The battery Temperature corresponded very well with Current Draw (when allowed to equilibrate for several minutes):

Current Battery
Draw Temperature

90-150 mA 32.1 32.7
150 - 250 mA 32.7 - 33.2
250 - 350 mA 33.2 - 33.9
350 - 400 mA 34.0 - 34.5
500 - 600 mA 34.6 - 35.1
600 - 900 mA 35.2 - 35.8

The Battery Temperature while charging with a 1A charger (HTC Supplied) (regardless of whether the phone is being used or not) is 29 degrees C.

So What does this all mean??

Well, Based on the FCC Documents for the Touch Pro (https://fjallfoss.fcc.gov/oetcf/eas/...7NM8RAPH500%27) (They can be found in the "RF Exposure Info SAR PCE" report)

The MAXIMUM output of the CDMA Radios is 0.29W (yes that is 0.29 watts)

So Why does the the touch pro use:

1,80 - 2.05 W to transmit data
1.85 - 2.35 W to transmit voice

when power output is 0.290W maximum???

Yes, I know there are always inefficenies in tranmitters, but please 13% efficiency is that the best we can do! (and anyone who has used one of these knows that most of that energy is being used to generate heat! If nothing else it makes a good handwarmer )

IMHO, HTC has some issues with the software that is driving the ARM6 transmitter processor, that they either don't know how to fix, or don't want to bother with.

[shaun0207]

I just noticed that after charging, my TP overnight via myu computer (and doing a backup with SPB Backup), my battery was only at 42%. Now I did watch about 4 Youtube videos this morning while waiting on my wife. Anyway according to "nuePower" I have the following:

Battery Power Remaining: 47% (Charging via work PC now)
Uptime: 28min 27s
Voltage: 3.946v
Discharge: 275 mA
Charge: 432mA
Temp: 30c

Before I started charging I notice the Temp was at 43c. Interesting........