Got a refurb >:(

[Gulanowski]

Originally Posted by 8notime

Yeah that happened to me also. I wasn't pleased to see it, but I inspected it very closely and couldn't find any evidence of it being used before. If you dial ##778 talk and then click edit, followed by view, what does it say for refurb status & date? It could be that they just have some new ones without packaging and extras to cut down on replacement costs.

Edit: Also look at the life timer and count.

Yes, I've been meaning to check that. But isn't that information that can be altered, i.e. reset?

If I remember correctly, there were people with Titan's that got refurbs that had the information reset and there was no refurb labeling within the menu.

[8notime]

Originally Posted by Gulanowski

Yes, I've been meaning to check that. But isn't that information that can be altered, i.e. reset?

To my knowledge it truly reflects the status of the device. At least that was the case when I was with Sprint and received replacement Touch Pro's.

You could be right though. I just checked my life timers, and they definitely reflect the time since my last hard reset, which was yesterday. So those values mean nothing.

The only issue I have with my replacement is that the double tap zooming feature in Opera is wonkey. It's like the screen isn't calculating my presses correctly. So check that out and make sure it's okay. If the device seems otherwise perfect, it might be less of a gamble to keep what you have then try for another TP2 that could have any number of issues. In this case, having a "refurb" might be to your advantage.

[Magoo_215]

Originally Posted by 8notime

To my knowledge it truly reflects the status of the device. At least that was the case when I was with Sprint and received replacement Touch Pro's.

You could be right though. I just checked my life timers, and they definitely reflect the time since my last hard reset, which was yesterday. So those values mean nothing.

The only issue I have with my replacement is that the double tap zooming feature in Opera is wonkey. It's like the screen isn't calculating my presses correctly. So check that out and make sure it's okay. If the device seems otherwise perfect, it might be less of a gamble to keep what you have then try for another TP2 that could have any number of issues. In this case, having a "refurb" might be to your advantage.

I thought the customer was always right? lol I feel ur pain, Im on my 7th Touch Pro from Sprint.