[8notime]

Yeah that happened to me also. I wasn't pleased to see it, but I inspected it very closely and couldn't find any evidence of it being used before. If you dial ##778 talk and then click edit, followed by view, what does it say for refurb status & date? It could be that they just have some new ones without packaging and extras to cut down on replacement costs.

Edit: Also look at the life timer and count.