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Originally Posted by 8notime
Yeah that happened to me also. I wasn't pleased to see it, but I inspected it very closely and couldn't find any evidence of it being used before. If you dial ##778 talk and then click edit, followed by view, what does it say for refurb status & date? It could be that they just have some new ones without packaging and extras to cut down on replacement costs.
Edit: Also look at the life timer and count.
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Yes, I've been meaning to check that. But isn't that information that can be altered, i.e. reset?
If I remember correctly, there were people with Titan's that got refurbs that had the information reset and there was no refurb labeling within the menu.