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  #21 (permalink)  
Old 11-10-2008, 04:36 AM
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Re: Sprint Is Full Of Crap!

Quote:
Originally Posted by kellybrf View Post
sprint is simply following policy. why should they eat the charges for a scam, when they had nothing to do with it? furthermore, the charges are not coming from sprint, rather asurion.

my point is that customers, sprint ones especially, are quick to blame everyone but themselves for problems. sprint no doubt creates countless issues of their own, but at the same time are often shat on for no good reason when they wont give a customer something for free, etc.
Don't worry Kelly is a complete idiot and it seems he enjoys to say and do opposite of what everyone else says.

The guy bought a phone that would have, no matter what, on sprints end, come back with a clean ESN. So, what is the buyer sappose to do? Also Sprint should be more aware of where phones are going and how the insurance company that they promote is doing business.
  #22 (permalink)  
Old 11-10-2008, 10:45 AM
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Re: Sprint Is Full Of Crap!

Quote:
Originally Posted by kellybrf View Post
sprint is simply following policy. why should they eat the charges for a scam, when they had nothing to do with it? furthermore, the charges are not coming from sprint, rather asurion.

my point is that customers, sprint ones especially, are quick to blame everyone but themselves for problems. sprint no doubt creates countless issues of their own, but at the same time are often shat on for no good reason when they wont give a customer something for free, etc.

Well said. This particular situation, from what info we have here, appears to be not at all Sprint's responsibility.
  #23 (permalink)  
Old 11-10-2008, 11:40 AM
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Re: Sprint Is Full Of Crap!

Well, there are actually several reasons to buy a phone off of eBay. We have a 4-line family plan. My teenager goes through phones like she does socks. So we needed one without being eligible for a discount - we went on eBay.

Another time, I saw a phone I wanted to try out. Didn't want to extend our contract for it, ordered it on eBay.

It's ALWAYS risky to buy a phone off eBay. What helps is to have a trusted seller, checking feedback, ESN and guarantees. But even that might not have protected the OP from this scam.

That's why I ONLY buy phones as a gamble, dirt cheap and keeping any losses at a minimum. So far, that worked out great. Only got one bad phone yet and got my money back for it. Lucky!

My GOOD phone (HTC TP) of course, I bought through Sprint, with a proper paper trail and insurance to boot.This was NOT an amount of $ I cared to gamble with and I have 30 days to change my mind - legit.
  #24 (permalink)  
Old 11-10-2008, 01:05 PM
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Re: Sprint Is Full Of Crap!

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Originally Posted by tntsniper View Post
Don't worry Kelly is a complete idiot and it seems he enjoys to say and do opposite of what everyone else says.
This comment is totally un-called for. Do not insult other members.

Gosh now I gotta sound like my mom, "If you can't type something nice. Don't type anything at all."
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  #25 (permalink)  
Old 11-10-2008, 01:15 PM
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Re: Sprint Is Full Of Crap!

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Originally Posted by NinjaMom View Post
This comment is totally un-called for. Do not insult other members.

Gosh now I gotta sound like my mom, "If you can't type something nice. Don't type anything at all."
I couldn't have said it better myself, and amen to that.
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  #26 (permalink)  
Old 11-10-2008, 01:18 PM
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Re: Sprint Is Full Of Crap!

Quote:
Originally Posted by kellybrf View Post
sprint is simply following policy. why should they eat the charges for a scam, when they had nothing to do with it? furthermore, the charges are not coming from sprint, rather asurion.

my point is that customers, sprint ones especially, are quick to blame everyone but themselves for problems. sprint no doubt creates countless issues of their own, but at the same time are often shat on for no good reason when they wont give a customer something for free, etc.

In all fairness... The OP did NOTHING wrong. He bought something that should unfortunately turned out to be a scam. The OP is the victim... Not Sprint.
  #27 (permalink)  
Old 11-10-2008, 01:23 PM
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Re: Sprint Is Full Of Crap!

If in fact no claim was filed with assurion, then make sure you send a letter to sprint customer service (with delivery receipt) the address is on your bill - disputing the charges. State that the charge is in error and that you have not filed any assurion claim. Let Sprint know you are making a complaint with your state's public utilities commission and the FCC and proceed to do so on the respective web sites. Also file a claim with your state's attorney general's office. Getting at least one other agency involved shows that you have in fact disputed the charges so there is a record of it. Then if sprint insists on billing you and never comes up with any proof - either a hard copy with your signature or a voice recording of you from assurion, then they will be ruled against by either your state's PUCO or the AG etc who will direct them to remove the charges under legal penalty and they almost always comply with a governmental ruling. (And if you did call assurion, they record all calls and can easily pull up the conversation so then you are screwed and could get in trouble for fraud).

Just my 2 cents.

Scott

addendum:

[insert foot in mouth]
After reading that it was a scam and indeed a claim was filed with assurion now but not by the OP I see that going against sprint might not be the best way. I would instead file an AG claim against the seller for insurance fraud assuming he can be identified. Also I would dispute the $50 charge from assurion in writing unless they can produce your voice or signature authorizing it. It doesn't matter who bills you for it, they must credit is back when you dispute it. It is then up to assurion to go after the person who made an unauthorized claim. So i would still name sprint as a party in the AG filing because they billed you for the unauthorized charge, albeit they are not responsible for originating the charge.

Last edited by scottemick; 11-11-2008 at 02:24 PM.
  #28 (permalink)  
Old 11-10-2008, 04:11 PM
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Re: Sprint Is Full Of Crap!

Just sue the dood in small claims court, then take him on Judge Judy and let her tear him apart. She loves to scream at Ebay scammers
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  #29 (permalink)  
Old 11-10-2008, 06:29 PM
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Re: Sprint Is Full Of Crap!

Quote:
Originally Posted by scottsimon1979 View Post
Just sue the dood in small claims court, then take him on Judge Judy and let her tear him apart. She loves to scream at Ebay scammers
+1 for public humiliation for the ebay scammer
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  #30 (permalink)  
Old 11-10-2008, 08:25 PM
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Re: Sprint Is Full Of Crap!

GO JUDY!!! GO GO GO GO JUDY!!! Yeah the OP got duped and I feel for him. I hope it all works out. But I think sprint isn't at fault here, It's the scammers. Get his adress and we'll form a possee and go take $57 worth out on him....+ another $2000 for ticking us OFF!!
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