Sprint Is Full Of Crap!

kellybrf · #1 (**permalink**) 11-08-2008, 09:07 PM

sprint is simply following policy. why should they eat the charges for a scam, when they had nothing to do with it? furthermore, the charges are not coming from sprint, rather asurion.

my point is that customers, sprint ones especially, are quick to blame everyone but themselves for problems. sprint no doubt creates countless issues of their own, but at the same time are often shat on for no good reason when they wont give a customer something for free, etc.

tntsniper · #2 (**permalink**) 11-10-2008, 04:36 AM

Quote:

Originally Posted by kellybrf

sprint is simply following policy. why should they eat the charges for a scam, when they had nothing to do with it? furthermore, the charges are not coming from sprint, rather asurion.

my point is that customers, sprint ones especially, are quick to blame everyone but themselves for problems. sprint no doubt creates countless issues of their own, but at the same time are often shat on for no good reason when they wont give a customer something for free, etc.

Don't worry Kelly is a complete idiot and it seems he enjoys to say and do opposite of what everyone else says.

The guy bought a phone that would have, no matter what, on sprints end, come back with a clean ESN. So, what is the buyer sappose to do? Also Sprint should be more aware of where phones are going and how the insurance company that they promote is doing business.

**NinjaMom** · #3 (**permalink**) 11-10-2008, 01:05 PM

Quote:

Originally Posted by tntsniper

Don't worry Kelly is a complete idiot and it seems he enjoys to say and do opposite of what everyone else says.

This comment is totally un-called for. Do not insult other members.

Gosh now I gotta sound like my mom, "If you can't type something nice. Don't type anything at all."

**blasphemous_prime** · #4 (**permalink**) 11-10-2008, 01:15 PM

Quote:

Originally Posted by NinjaMom

This comment is totally un-called for. Do not insult other members.

Gosh now I gotta sound like my mom, "If you can't type something nice. Don't type anything at all."

I couldn't have said it better myself, and amen to that.

**willysp** · #5 (**permalink**) 11-10-2008, 10:45 AM

Quote:

Originally Posted by kellybrf

sprint is simply following policy. why should they eat the charges for a scam, when they had nothing to do with it? furthermore, the charges are not coming from sprint, rather asurion.

my point is that customers, sprint ones especially, are quick to blame everyone but themselves for problems. sprint no doubt creates countless issues of their own, but at the same time are often shat on for no good reason when they wont give a customer something for free, etc.

Well said. This particular situation, from what info we have here, appears to be not at all Sprint's responsibility.

Atomic2Mod · #6 (**permalink**) 11-10-2008, 11:40 AM

Well, there are actually several reasons to buy a phone off of eBay. We have a 4-line family plan. My teenager goes through phones like she does socks. So we needed one without being eligible for a discount - we went on eBay.

Another time, I saw a phone I wanted to try out. Didn't want to extend our contract for it, ordered it on eBay.

It's ALWAYS risky to buy a phone off eBay. What helps is to have a trusted seller, checking feedback, ESN and guarantees. But even that might not have protected the OP from this scam.

That's why I ONLY buy phones as a gamble, dirt cheap and keeping any losses at a minimum. So far, that worked out great. Only got one bad phone yet and got my money back for it. Lucky!

My GOOD phone (HTC TP) of course, I bought through Sprint, with a proper paper trail and insurance to boot.This was NOT an amount of $ I cared to gamble with and I have 30 days to change my mind - legit.

**NinjaMom** · #7 (**permalink**) 11-10-2008, 01:18 PM

Quote:

Originally Posted by kellybrf

sprint is simply following policy. why should they eat the charges for a scam, when they had nothing to do with it? furthermore, the charges are not coming from sprint, rather asurion.

my point is that customers, sprint ones especially, are quick to blame everyone but themselves for problems. sprint no doubt creates countless issues of their own, but at the same time are often shat on for no good reason when they wont give a customer something for free, etc.

In all fairness... The OP did NOTHING wrong. He bought something that should unfortunately turned out to be a scam. The OP is the victim... Not Sprint.

kellybrf · #8 (**permalink**) 11-10-2008, 11:53 PM

Quote:

Originally Posted by NinjaMom

In all fairness... The OP did NOTHING wrong. He bought something that should unfortunately turned out to be a scam. The OP is the victim... Not Sprint.

no argument there, but i took issue with his immediate blame of sprint when they have nothing to do with it. when you buy on ebay you take this risk. it sucks, but if you want to guarantee this wont happen then buy directly from the carrier or live with what you got yourself into.

**NinjaMom** · #9 (**permalink**) 11-11-2008, 12:15 PM

Quote:

Originally Posted by kellybrf

no argument there, but i took issue with his immediate blame of sprint when they have nothing to do with it. when you buy on ebay you take this risk. it sucks, but if you want to guarantee this wont happen then buy directly from the carrier or live with what you got yourself into.

Do you work for Sprint? Are you the rep he was complaining about??

If not, then the fact you took issue with his complaining is a mute point.

The OP explained to Sprint what happened... Sprint can investigate the phone and simply see that the OP is not who they sent the phone to in the first place. They (Sprint) should be charging the ebay seller...not the OP and there is nothing wrong with the OP having a problem with that.