Sprint replacing damaged 6700 with Mogul - Page 4

**[sammich]** · #31 (**permalink**) 09-18-2007, 09:25 PM

ReyReed007... If you find one i would love to know. I have been looking for something like that for a while.

mjstallion · #32 (**permalink**) 09-19-2007, 03:25 AM

How are you guys instantly getting Moguls for your PPC6700? I went to my Sprint Store and they told me they were out of PPC6700s, and that they would order one and it would take a week to get here. Only if Sprint didn't have anymore 6700s available would I get a Mogul.

They offered me a "loaner" phone for the week, which I had to pay full price for but would get it refunded if I return it in good condition.

hiworld1 · #33 (**permalink**) 09-19-2007, 10:31 AM

Quote:

Originally Posted by deanerh

The USB port on my 6700 went out this week and I took it to a Sprint store to see if they could fix it or get me a replacement 6700. No go on the fix and they informed me that they no longer had any 6700's to order and would have to replace it with a Mogul. Now normally, I would jump at the chance for an upgrade, but I have an extended battery, holster and a new 2 GB mini SD card that won't work on the Mogul. Plus I just spent the last couple of weeks upgrading the ROM and really getting the 6700 working great.

I basically begged them to see about finding a 6700, but they couldn't. When we talked about the issue of the accessories, the manager agreed to throw in an extra battery and a 2 GB micro SD card. So I guess I can live with it.

People who successfully received Mogul as a replacement please specify yoru location. that will help lots of other people.
thanks,

specv · #34 (**permalink**) 09-19-2007, 12:48 PM

Quote:

Originally Posted by hiworld1

People who successfully received Mogul as a replacement please specify yoru location. that will help lots of other people.
thanks,

im in RI, they told me they cant order any more 6700s and no parts are available. The only snag people may get is having 6700s on hand. I didnt go into a corporate store i went into the full repair center

PhilR8 · #35 (**permalink**) 09-19-2007, 03:43 PM

I used to think that I wanted a Mogul as an insurance replacement, but then my brother bought one and is having some problems with it. Until there are some ROMs and kitchens out for the Mogul, I'd much rather stick with a 6700, since I too have the 3200 mAh extended battery, extra large holster, and 2GB MiniSD card - all of which would be useless with the Mogul.

hiworld1 · #36 (**permalink**) 09-19-2007, 03:56 PM

Quote:

Originally Posted by specv

im in RI, they told me they cant order any more 6700s and no parts are available. The only snag people may get is having 6700s on hand. I didnt go into a corporate store i went into the full repair center

I think this is good information. i am in NJ but i guess all Full repair center needs to order replacement. they don't carry any of this PDA phones on hand for replacement. is your Store ordered replacement 6800 for you or they just swap it on the spot?
thanks,

chokey154 · #37 (**permalink**) 09-19-2007, 10:49 PM

Well I stopped by my sprint store today ( Va beach, store near va beach blvd/Independence) and picked up my brand new 6800. I bought my 6700 from my friend for 100 bucks so I lucked out. I asked the rep who was helping me as to why I was getting an upgrade and she told me the only reason I'm getting one is because they don't have any refurbed 6700's. She stated if they had any, I would have received a 6700. She also stated whenever they receive 6700's they ship them back 3 days later. Hope other people are as fortunate as I was.

SEmerson · #38 (**permalink**) 09-19-2007, 11:56 PM

What down sides are there of getting a 6800? Can you teather for free? That is a biggy for me.

deanerh · #39 (**permalink**) 09-20-2007, 12:54 AM

Well since I started this thread, thought I'd give an update. I've seen a number of posts of folks like me who had upgraded their 6700 to a 3.5 ROM and were so pleased with its speed and stability that they weren't sure that moving to a Mogul would be worth it. I was in that group.

Got the Mogul today, and I've got to say.....Wow!. Waaaaay faster than the 6700 and so far, very stable. I've had none of the issues that some folks have posted regarding things like Voice Command. Just seeing that available 140+ mg of storage kind of got me aroused when I started loading it up with my programs. No more need to think about which programs I needed to be sure to put in Main Memory or could be moved to the Storage Card. Also, I love the size and weight. No more brick feeling. We're now in the same size league as those guys with the Treo's, but with a real keyboard.

For those who get an upgrade because of a 6700 replacement, one word of caution. What got shipped to the store was just the unit itself (not sure if rufurb or not). Basically, the order got treated like a Mogul-to-Mogul replacement. When I saw that, I realized that there are some parts, namely the adapters for the headphones that aren't something a 6700 owner would have and pointed that out to them. They traded out the unit that had been sent for a full retail box, including all accessories.

mjstallion · #40 (**permalink**) 09-20-2007, 01:36 AM

Well I just went to pick up by new phone today, and low and behold I got another 6700. I dropped it off on Sunday, and as I was dropping it off the guy next to me got a 6800 for his 6700 so I had my fingers crossed. So a word of caution, that at least in some places Sprint just got a new batch of 6700s and is shipping them out.