Are forced Firmware updates over the air illegal?

[Drybonz]

Originally Posted by nxtech3

if you arent happy with the way the phone updates, return it

Any configuration of the above statement has got the be the lamest comment ever.

"If you don't like [insert product feature or company policy here] return the phone."

1. Completely useless comment. Does anyone really need to be told that they have this as an option? Everybody knows they can return the phone.

2. People want to voice their opinions about various product features and company policies and this usually doesn't mean that they want to completely get rid of the product, and if it does, see point 1.

Every time I see somebody post a comment like this, I have to roll my eyes.

[caleb02]

Originally Posted by Drybonz

Any configuration of the above statement has got the be the lamest comment ever.

"If you don't like [insert product feature or company policy here] return the phone."

1. Completely useless comment. Does anyone really need to be told that they have this as an option? Everybody knows they can return the phone.

2. People want to voice their opinions about various product features and company policies and this usually doesn't mean that they want to completely get rid of the product, and if it does, see point 1.

Every time I see somebody post a comment like this, I have to roll my eyes.

but sometimes you cant return the phone after either so many minutes used as in the case with Revol Wireless 7 minutes by the way and with sprint 30 days but with limits....

i dont have the pre but i would not get rid of it just because of the forced updates. i like updates of all kinds, as should any ppcgeeks users. lets face it if you are using custom roms then always updating to the lastest version then you wont mind the forced palm pre updates. the only differences is that we chose to update and not the phone......

[nxtech3]

Originally Posted by Drybonz

Any configuration of the above statement has got the be the lamest comment ever.

"If you don't like [insert product feature or company policy here] return the phone."

1. Completely useless comment. Does anyone really need to be told that they have this as an option? Everybody knows they can return the phone.

2. People want to voice their opinions about various product features and company policies and this usually doesn't mean that they want to completely get rid of the product, and if it does, see point 1.

Every time I see somebody post a comment like this, I have to roll my eyes.

and I think anybody who complains about a certain feature of a phone, unless its a bug or some techinical issue, is also a useless comment. The phone updates the way it does, no matter how much anybody complains, its going to still do the same thing. So go ahead and roll your eyes.

[sanmanc]

The Pre tells you that it will update in 7 days whether you like it or not. Why not do it while you are sitting on the couch watching TV or sitting at the table having breakfast or dinner or reading ppcgeeks or sitting on the pot? I'm sure there are other telephones around during that time you can use in case of an emergency. It takes no more than ten minutes to complete so if you can't give up 10 minutes during a 35280 minute time frame you are a busy person and maybe should have more than one telecommunications device.

There I finally vented about this subject. I feel much better now.

[caleb02]

Originally Posted by sanmanc

The Pre tells you that it will update in 7 days whether you like it or not. Why not do it while you are sitting on the couch watching TV or sitting at the table having breakfast or dinner or reading ppcgeeks or sitting on the pot? I'm sure there are other telephones around during that time you can use in case of an emergency. It takes no more than ten minutes to complete so if you can't give up 10 minutes during a 35280 minute time frame you are a busy person and maybe should have more than one telecommunications device.

There I finally vented about this subject. I feel much better now.

when i went to mercer county community college for summer classes a person died while on the toilet.... lets say he was updating his pre back then and it got bricked........

[Drybonz]

Originally Posted by nxtech3

and I think anybody who complains about a certain feature of a phone, unless its a bug or some techinical issue, is also a useless comment. The phone updates the way it does, no matter how much anybody complains, its going to still do the same thing. So go ahead and roll your eyes.

I don't know what you are talking about. There are all kinds of changes that have been generated from customer complaints all across the market, regardless of the product, going back as far as you can go... and any good company that is serious about providing the highest level of support for their product welcomes this type of dialog.

[sanmanc]

Originally Posted by caleb02

when i went to mercer county community college for summer classes a person died while on the toilet.... lets say he was updating his pre back then and it got bricked........

What caused this person to die? If this person died of cardiac arrest or a heart attack chances are this person would probably not have had the ability to make a phone call.

[johndeere92]

Let's say someones using their iPhone while on the toilet..texting someone..it freezes up..then they start to have a heart attack for whatever reason..is it apples fault that they make a pos phone? Should it be illegal for them to sell that phone? Any phone made by anybody is capable of freezing up/malfunctioning maybe even bricking on its own which I have heard of some iPhones doing. This is a ridiculous argument. It may be an interesting story but there is no point in saying that Palm's auto update is going to result in people dying. Any phone malfunctioning for whatever reason could result in someone not being able to dial 911.

[caleb02]

Originally Posted by sanmanc

What caused this person to die? If this person died of cardiac arrest or a heart attack chances are this person would probably not have had the ability to make a phone call.

my guess is that he had one heck of a s***

Originally Posted by johndeere92

Let's say someones using their iPhone while on the toilet..texting someone..it freezes up..then they start to have a heart attack for whatever reason..is it apples fault that they make a pos phone? Should it be illegal for them to sell that phone? Any phone made by anybody is capable of freezing up/malfunctioning maybe even bricking on its own which I have heard of some iPhones doing. This is a ridiculous argument. It may be an interesting story but there is no point in saying that Palm's auto update is going to result in people dying. Any phone malfunctioning for whatever reason could result in someone not being able to dial 911.

I would say that yes it is an interesting story and perhaps a jury would award some one something like the lady who sued mcdonalds after spilling coffee on herself.... remember this is the age of non personal responsibility, someone else is always to blame... johnny got a "F" on his test because the teacher refused for him to use enhanced test taking methods.... a.k.a. cheating. you see if johnny fails then it makes the teacher look bad and her stats go down.....

[gator352]

Originally Posted by johndeere92

Let's say someones using their iPhone while on the toilet..texting someone..it freezes up..then they start to have a heart attack for whatever reason..is it apples fault that they make a pos phone? Should it be illegal for them to sell that phone? Any phone made by anybody is capable of freezing up/malfunctioning maybe even bricking on its own which I have heard of some iPhones doing. This is a ridiculous argument. It may be an interesting story but there is no point in saying that Palm's auto update is going to result in people dying. Any phone malfunctioning for whatever reason could result in someone not being able to dial 911.

We're not talking about just using the phone for whatever purpose and it malfunctions while needing to dial 911. We are talking about FORCED updates. FORCED. Without your actual consent. I'm all for auto updates, if I so choose to set it that way. There was legislation for PC software makers to stop forcing auto updates for thier software without first acknowledging to the user that there is an update and give the user an option to either exit or continue at thier own risk. This is all about choice. You can love the phone, want the phone, keep the phone, diddle the phone, all to your hearts content but still hate a feature it has. Yeah, any phone can malfunction keeping you from dialing 911 but there is one key difference. That difference is called FORCED update! If that forced update fails rendering your phone useless for whatever reason, then yeah they are/should be responsible. Period.