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  #281 (permalink)  
Old 04-19-2009, 09:00 AM
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Re: Asurion now replacing the Touch for the Diamond

at what point does it tell you what phone you will be getting from them?

Before or after you put in your Credit card info?
  #282 (permalink)  
Old 04-19-2009, 10:32 AM
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Re: Asurion now replacing the Touch for the Diamond

Quote:
Originally Posted by puff View Post
advance exchange is thru Sprint, not the same as going thru asurion


I was told this by assurion customer service. I didn't talk to sprint through this entire ordeal.
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  #283 (permalink)  
Old 04-19-2009, 03:47 PM
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Re: Asurion now replacing the Touch for the Diamond

So I ran over the Touch with my rocking chair...half the screen gone.

Went to Sprint store, they wanted $120 to replace the screen.

Called Asurion, 2 days, Touch Diamond, $50 billed to acct.

Thinkin' of keeping the Dimaond and playing with it. Or I might ebay it and buy another Touch.

input?
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  #284 (permalink)  
Old 04-19-2009, 05:55 PM
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Re: Asurion now replacing the Touch for the Diamond

Quote:
Originally Posted by smitty1258 View Post
at what point does it tell you what phone you will be getting from them?

Before or after you put in your Credit card info?
I think they told me right before that step. I know that once you pay you cannot reverse the process so I think it is before you enter the info.
  #285 (permalink)  
Old 04-19-2009, 05:59 PM
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Re: Asurion now replacing the Touch for the Diamond

[quote=MogulMongler;859979]So I ran over the Touch with my rocking chair...half the screen gone.

Went to Sprint store, they wanted $120 to replace the screen.

Called Asurion, 2 days, Touch Diamond, $50 billed to acct.

Thinkin' of keeping the Dimaond and playing with it. Or I might ebay it and buy another Touch.

input?
[/quot

I have a screen for $25.00 Thanks T M Z
  #286 (permalink)  
Old 04-19-2009, 06:41 PM
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Thumbs up Re: Asurion now replacing the Touch for the Diamond

I have a screen for $25.00 Thanks T M Z[/quote]

Good Looks dood, but that woulda been nice 12 hours ago..and to find someone to install or figure it out on my own, well maybe wouldn't have been the most fun for another $25.

don't mean to look a horses gift in the mouth...but I'm saying though...

  #287 (permalink)  
Old 04-19-2009, 06:48 PM
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Re: Asurion now replacing the Touch for the Diamond

Quote:
Originally Posted by MogulMongler View Post
I have a screen for $25.00 Thanks T M Z
Good Looks dood, but that woulda been nice 12 hours ago..and to find someone to install or figure it out on my own, well maybe wouldn't have been the most fun for another $25.

don't mean to look a horses gift in the mouth...but I'm saying though...

[/quote]

Sent you a PM Thanks T M Z
  #288 (permalink)  
Old 04-19-2009, 07:38 PM
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Re: Asurion now replacing the Touch for the Diamond

Quote:
Originally Posted by lostcausnjtown View Post
I think they told me right before that step. I know that once you pay you cannot reverse the process so I think it is before you enter the info.
ya im not seeing that anywhere.
  #289 (permalink)  
Old 04-20-2009, 03:11 PM
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Re: Asurion now replacing the Touch for the Diamond

ok so i made up a story and call them i asked them about this switch its not true in some cases for the xv6900 its not. they are still offering the xv6900 as replacement aka vzw not good for this swap. anyone have a differnt experence?
  #290 (permalink)  
Old 04-20-2009, 03:35 PM
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Re: Asurion now replacing the Touch for the Diamond

Quote:
Originally Posted by ruthlessbeatle View Post
ok so i made up a story and call them i asked them about this switch its not true in some cases for the xv6900 its not. they are still offering the xv6900 as replacement aka vzw not good for this swap. anyone have a differnt experence?
Its been stated numerous times in this thread that VZW is still replacing the XV6900 with the XV6900. I believe people have only been successful on Sprint and Alltel.
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