Asurion now replacing the Touch for the Diamond

[MetsMan42]

well since i dont have insurance, i have been checking the Sprint Advanced Exchange program.. i recently checked it and it says i will recieve a new vogue and that the transaction fee has been waived..has anyone does this free of charge?? becuz towards the end it mentions $120 for a list of things....im considering doing this

[DesiChora]

Originally Posted by MetsMan42

well since i dont have insurance, i have been checking the Sprint Advanced Exchange program.. i recently checked it and it says i will recieve a new vogue and that the transaction fee has been waived..has anyone does this free of charge?? becuz towards the end it mentions $120 for a list of things....im considering doing this

I just got refurb HTC Touch today thru Sprint's Advanced Exchange Program. I called up Sprint's retention dept. and told them that my phone is acting weird and I already took it to the store (which I didn't, since I know they would simply do hard reset and I already tried that) and those guys are asking to contact HTC to replace the phone since I don't have insurance on it. The lady was nice and told me that I can go ahead and use advanced exchange program and if they gonna charge me $55 to do that then she will waive the fees. I need to send my old phone back. As of now I do not see any fees charged on my account. I will update once I get confirmation from Sprint. Here is the link for Advanced Exchange Program;

http://tinyurl.com/c25792

[filthy1]

I am a verizon customer with my good ole 6900... was wondering if anyone has news of what verizon is doing because I think they still have refurbs...I only ask because my phone is acting up in a bad way after getting it wet, but my contract is up for renewal in June and I am happy with my service but if Asurion is replacing the verizon vogues with diamonds or touch pros (which verizon has both finally) then 50 bucks for insurance is a better deal than buying a new one and renewing a two year deal... so any help would be great!!!

[buddhatikkigod]

Im in a similar boat Filthy, i have a 6700 though instead of a 6900 but ive been elegible for a new phone for awhile and am waiting for a few things. One; if i can get a new(er) model phone throug my Asurion upgrade and also if Verizon will EVER drop the prices of their Touch Pro or their newly released (and heavily Gimped) Diamond. I am really condsidering switching to Sprint, verizon just doesnt treat its PPC customers well.

[wlrottge]

Asurion shows that right now it's still replacing VZW 6900's with 6900's.

[filthy1]

I appreciate both responses.....wish the answers were different though...I wish there prices would drop as well, I don't see why all other touch screen ppc models are more affordable and the two htc models that verizon carries cost a kidney?!?!?! Even with your renewal discount.

[bradart]

I'm pretty sure i accidentally made a claim and am receiving a Diamond in the near future. 50 bucks for an upgrade? i guess i'll take it.

[MetsMan42]

i just filed a claim at the sprint advanced exchange and am getting a new vogue...but im cool with that ill hold onto it until the tp2/diamond2 is released ;

[bradart]

Originally Posted by MetsMan42

i just filed a claim at the sprint advanced exchange and am getting a new vogue...but im cool with that ill hold onto it until the tp2/diamond2 is released ;

Really? Thats really strange. I started a claim on the 15th and was told i'm getting a diamond and completed a claim yesterday and am still getting the diamond. Maybe i'm just lucky.

[ivan1.ruiz]

Just be careful on how many times you replace it. the third replacement with asurion will have you filling out paperwork before they send you a phone.