Asurion replacing TP with TP2

[rsm1444]

some thing weird with my account. I have TP active on my sprint account but i recently brought TP2 from sprint and sold it on ebay. I still have My TP active on my account when i tried to file a claim it says i have TP2 and ready to send TP2. I am scared that TP2 which i brought from sprint and sold on ebay will get blacklisted. I dont want screw the buyer of my TP2.

Any suggestions are welcome.

[lilbitz_1018]

Originally Posted by rsm1444

some thing weird with my account. I have TP active on my sprint account but i recently brought TP2 from sprint and sold it on ebay. I still have My TP active on my account when i tried to file a claim it says i have TP2 and ready to send TP2. I am scared that TP2 which i brought from sprint and sold on ebay will get blacklisted. I dont want screw the buyer of my TP2.

Any suggestions are welcome.

Then if you don't have any fuss about receiving a TP1, then just tell them that you sold it or gave it to a friend and they'll correct it and send you one of the two

[Sephiros]

Turned down by a supervisor and a rep. I use the weekend story but they checked my notes and said I wasnt offered those other models at all, and since they have the TP in stock, thats the phone I'm getting.

Supervisor didnt budge at all and Rep was was a prick.

[lilbitz_1018]

Originally Posted by Sephiros

Turned down by a supervisor and a rep. I use the weekend story but they checked my notes and said I wasnt offered those other models at all, and since they have the TP in stock, thats the phone I'm getting.

Supervisor didnt budge at all and Rep was was a prick.

same exact thing for me. i think we should all give this a wait for a littel. seeing as though we're circulating the same phones we're getting rid of. Maybe when they run out of TPs then they'll send out TP2s again. I'm waiting til next week.

[Sephiros]

Originally Posted by lilbitz_1018

same exact thing for me. i think we should all give this a wait for a littel. seeing as though we're circulating the same phones we're getting rid of. Maybe when they run out of TPs then they'll send out TP2s again. I'm waiting til next week.

Yea I think that's probably the best thing to do for now.


Ok, here's my question then. I have the TP on my line with TEP. My dad's line I just upgraded to the TP2. If I activate the TP2 on my line and the TP on his line, how will the TEP work?

[lilbitz_1018]

Originally Posted by Sephiros

Yea I think that's probably the best thing to do for now.


Ok, here's my question then. I have the TP on my line with TEP. My dad's line I just upgraded to the TP2. If I activate the TP2 on my line and the TP on his line, how will the TEP work?

if you decide to switch phones for the different accounts you may do that and then add the TEP when you switch to the ones you want to keep. then i guess the next day or whenever, you can file the claim if thats what you wanted to do.

Please help with a good sob story, really would like to call in the morning!
thanks

[lilbitz_1018]

Okay there are stories in this and the almost identical thread that may or may not work. Call in a few times and change up with a different story but DO NOT change the damage or w/e originally claimed because you'll get shot down quickly.

Something that seems to work for others is the fact that the keyboard and overheating problems arise. try using that as a base but switch up telling them that they offered you phones including the TP2 over the weekend and you wanna go with that. or just simply ask them whats available and keep reiterating that you like the Windows Mobile and physical slide-out keyboard.

Hope this helps someone.

will they give my TP a bad esn if they do decide to give me a TP2?

[Dr.8820]

Originally Posted by KrisK91

will they give my TP a bad esn if they do decide to give me a TP2?

if you report it lost or stolen, the esn will reflect that.