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Old 10-20-2009, 06:01 PM
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Asurion replacing TP with TP2

I have TEP with Sprint and called yesterday for a replacement TP, they stated they were out of TPs and could backorder it for me. I asked for an alternative and the representative talked with the supervisor and sent me a NEW TP2 which arrived in the mail today. This won't last forever though! Only until their refurbished TP are back in stock again.

Edit:
Asurion is a bit slow on the tracking email, don't worry, they will send out tracking number eventually

Last edited by jdansng; 10-20-2009 at 11:31 PM.
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Old 10-20-2009, 06:06 PM
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Re: Asurion replacing TP with TP2

And so it begins...

Lets do this before the TP refurbs are replenish.

Did they forget the whole $100 deductible policy and ask for $50 instead?

ps a couple of !! exclamation points !! beside your subject title will boost the post views exponentially lol

Last edited by Rippa_MD; 10-20-2009 at 06:11 PM.
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Old 10-20-2009, 06:12 PM
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Re: Asurion replacing TP with TP2

what did you say is wrong with your phone? or is nothing wrong with it? do you have to send back your old phone?
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Old 10-20-2009, 06:12 PM
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Re: Asurion replacing TP with TP2

The deductable is YMMV I got 100 dollar.
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Old 10-20-2009, 06:22 PM
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Re: Asurion replacing TP with TP2

my phone had physical damage, so Sprint store won't look at it in store, anything that warrants you to replace you TP with Asurion allows u a shot at TP2
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Old 10-20-2009, 06:27 PM
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Re: Asurion replacing TP with TP2

CONFIRMED...I just got off the phone with a Asurion rep who is sending me a TP2 NIB....she said it wont last long though.....
edit:They offered a Hero as well but I'm sticking with my SERO $30 plan
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Old 10-20-2009, 06:28 PM
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Re: Asurion replacing TP with TP2

just tried, was only offered bb tour or treo pro....the rep would not budge on the tp2
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Old 10-20-2009, 06:30 PM
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Re: Asurion replacing TP with TP2

sucks!
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Old 10-20-2009, 06:32 PM
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Re: Asurion replacing TP with TP2

so we gotta pay $100 to get what others r sorta getting for free? i guess ill just wait for my magic call from my sprint tech...

any word on advanced exchange though?
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Old 10-20-2009, 06:38 PM
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Re: Asurion replacing TP with TP2

If you have a broken phone w/physical damage, they will charge you more for advance exchange, which was my case.. so go figure =p
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