Asurion replacing TP with TP2 - Page 14

99accordv6 · #1 (**permalink**) 10-21-2009, 11:21 AM

Well phoneclaim.com shows a Treo Pro as a replacement.

Then I call them and they said NO on the Touch Pro 2 since they have been "out all morning"

Vip3rV333 · #2 (**permalink**) 10-21-2009, 11:28 AM

Quote:

Originally Posted by 99accordv6

Well phoneclaim.com shows a Treo Pro as a replacement.

Then I call them and they said NO on the Touch Pro 2 since they have been "out all morning"

Well I guess the rest of use are screwed then... Guess I might take the Tour, sell it and buy the TP2 that way? Am I able to get the Tour with the SERO plan or will they make me change my plan right there just to get it?

99accordv6 · #3 (**permalink**) 10-21-2009, 11:36 AM

Quote:

Originally Posted by Vip3rV333

Well I guess the rest of use are screwed then... Guess I might take the Tour, sell it and buy the TP2 that way? Am I able to get the Tour with the SERO plan or will they make me change my plan right there just to get it?

Well the phone does not come activated but I am sure that the rep should see that BB cant be activated onto Sero.

Vip3rV333 · #4 (**permalink**) 10-21-2009, 11:43 AM

She hung up on you? Wow, thats customer service for you right there. Might be that same lady I got earlier that was acting "moody" with me...

Gh05t · #5 (**permalink**) 10-21-2009, 11:59 AM

I think if you should just asurion if you mind paying the deductible otherwise just wait.

Vip3rV333 · #6 (**permalink**) 10-21-2009, 12:26 PM

Call back, get a different rep and see if they say the same thing...

99accordv6 · #7 (**permalink**) 10-21-2009, 12:30 PM

Quote:

Originally Posted by Vip3rV333

Call back, get a different rep and see if they say the same thing...

Im going to do that in 5 minutes

Ill report back

nutzy19 · #8 (**permalink**) 10-21-2009, 12:49 PM

SUUCCESS!!!!!!! TP2 coming tomorrow.

Vip3rV333 · #9 (**permalink**) 10-21-2009, 01:15 PM

Quote:

Originally Posted by nutzy19

SUUCCESS!!!!!!! TP2 coming tomorrow.

So they aren't out of stock? Hmm...

Bradleyj44 · #10 (**permalink**) 10-21-2009, 02:44 PM

Quote:

Originally Posted by Vip3rV333

So they aren't out of stock? Hmm...

I just got off the line and they are in stock and sending REGULAR TPs not TP2s...my replacement is actually broken and i was just looking for another replacement
they are in stock
and i think do to the fraud claims many people have been putting in it made my legitamate call hard. the rep was helpful but he avoided the TP2 like the plague
reg TP in 24hours