Sprint replacing Touch Pro with Touch Pro 2!

[boiker]

Originally Posted by jdmcivicguy

They agreed to replace it over the phone. they said come down and we'll have it ready.(tp1) I was excited to get a proper functioning phone, tp1 or 2. So i do the swap, and get a refurbed tp1 and an extra battery. Where the keyboard seperates to slide, the phone has a big gap. When you take off the back cover, they have removed some of the black stickers, and the water indicator is mounted really crooked, and it's all white. Do i dare go back and complain, even though they were the only one's that did help? or do i deal with it in hope that it performs better than the last?

The gap and non-flushed mounted buttons are some of the reasons I took my refurb back. The refurb should be considered to be practically the same quality of a NIB phone. Cosmetic issues such as minor scuffs, scratches are usually permitted.