Sprint replacing Touch Pro with Touch Pro 2! - Page 66

Hidavi · #1 (**permalink**) 10-16-2009, 12:51 AM

At another forum, a guy said he went and got his order put in on Monday and that he got a tracking number (being sent to his home) that says it will be delivered tomorrow! Hopefully I get mine tomorrow too, since I also got my order placed on Monday...

CuzinBucksBx · #2 (**permalink**) 10-16-2009, 01:02 AM

Quote:

Originally Posted by Hidavi

At another forum, a guy said he went and got his order put in on Monday and that he got a tracking number (being sent to his home) that says it will be delivered tomorrow! Hopefully I get mine tomorrow too, since I also got my order placed on Monday...

I am telling you bro..The Journey I went...for example third party store try to hustle me on Oct 9th a day after this WEL Started ( 200 Bucks ) a Manager show me the list and had a "Yes" on it but didn't want to order it...then Sprint Corp Store denied me right @ the Door...and now I am screw because now TP2 is not in my list..

Hidavi · #3 (**permalink**) 10-16-2009, 01:10 AM

Quote:

Originally Posted by CuzinBucksBx

I am telling you bro..The Journey I went...for example third party store try to hustle me on Oct 9th a day after this WEL Started ( 200 Bucks ) a Manager show me the list and had a "Yes" on it but didn't want to order it...then Sprint Corp Store denied me right @ the Door...and now I am screw because now TP2 is not in my list..

The store I went to always has the same two people there (I've been there before for accessories). The repair guy was pretty nice about getting me the replacement and the other dude didn't seem to care.

Truth be told, I'm in NYC, but I won't reveal the store I went to until after I get mine just to be sure they don't get swamped and turned off before I get mine.

Hidavi · #4 (**permalink**) 10-16-2009, 01:02 AM

What did they say?

CuzinBucksBx · #5 (**permalink**) 10-16-2009, 01:03 AM

Quote:

Originally Posted by Hidavi

What did they say?

I left a Voice Mail..

**Scientific** · #6 (**permalink**) 10-16-2009, 12:18 AM

TP2 is still on the WEL list. It appears that some individual stores don't want to give it out as a replacement for whatever reason. Last I checked, it was OOS though.

Hidavi · #7 (**permalink**) 10-16-2009, 12:28 AM

Cool, I should be ok then. My part of town isn't very tech saavy, so the store I went to isn't getting abused

CuzinBucksBx · #8 (**permalink**) 10-16-2009, 12:51 AM

This is for all Geeks are from NYC...Now I went to a Corp Sprint store to pick up my TP2. Once I was there I had the Rep ( She was very sweet ) going to get my phone but once she took the TP2 out the box..This Scumbag Manager told her what she was doing. She reply " I am swamping Mr.Bucks phone" He reply back.."Not in my store" Yeah that Motha......So she explain the list and yes I had TP2. He reply back I am not swamping TP2 for no one..So I ask for his business card and file a report on that bastard. Now I went to a third party sprint store ( Oct 10 ) and the manager show me my list but didn't want to order it. Reason because he a ( | ) Whole.....Went back today and spoke with the manager he told me I will exchange it with a TP2 with no problem...once he show me the list...Right Next to TP2...It had a no right next to it....Now this is when I flip on him and the person that didn't order it...That he was calling other stores to see he could swap my phone...No luck..so he told me that he going to have my list open and see if there any changes...Now for Corp Sprint..They all bunch of Uckers!!!! They knew the WEL Program and was trying to avoid the swap of TP to TP2. Reason I know is the Rep was helping me in the City..She is my customer where I work @. She reply me in Spanish stating they had a meeting about this WEL Program and if someone comes in offer the 2 phone on the list..Duh its in Alphabetical order...I don't want a HTC Snap aka Moto Q.
So for all those NYC Geekers....We got screw Hard Body!!!!

We had all the rights to change our phone..It was offer to us...but the managers did not want to hear it because they will lose $$$$$$$....

I really want this "Ron Mobbley Jr" To get reported!
Store # is ( 212 ) 702 8933.......He was Rude! He didn't ask for my Name and Number..Straight denied me..and now I lost a chance to swap a phone..

CuzinBucksBx...

mrfett79 · #9 (**permalink**) 10-16-2009, 02:34 AM

For those who keep saying the TP2 is not on the WEL list it was still there on Wed afternoon. My corp store tried to order it but it was OOS. I went to a 3rd party store and the CSR was clueless and no help (big surprise there). The thing that most here are not remembering is that the replacement is to be a refurbed TP2 which is why they are not able to order. It seems that the scant few that are getting a TP2 replacement have either gotten a returned unit (purchased and returned within 30 days) or was able to get their store to order a NIP TP2 and swap out. We may have to wait for some time before Sprint starts to send out TP2's as replacements.

dibara2003 · #10 (**permalink**) 10-16-2009, 03:07 AM

Any employees want to weigh in on whether the TP2 is still on the WEL list? We've been hearing he said/she said all day and it's been going both ways.

On a side note, it would suck if it's off. My corp store was willing to do the switch as soon as it came back in stock.