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Re: Sprint replacing Touch Pro with Touch Pro 2!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
I just got off the phone with a "Device Replacement Specialist" after swapping my phone for another touch pro again! She put a ticket on my account & told me I can swap it for a different model but wouldn't tell me which models I could swap it for, told me "it depends on the store!" But every store I call tells me they are out of stock & won't be in till January!!!!!! Told me the only way I could get one is if I order it online! I live in Michigan & EVERYWHERE I go they tell me that same thing! Has anyone else in Michigan had any luck on this one?!
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NOT A DAMN THING WHERE I LIVE!!!!!!!!!!!!!!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
I know what you mean but I have heard that many people are reveiving a list so they can choose the phone that they want it to be replace with
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Re: Sprint replacing Touch Pro with Touch Pro 2!
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AE website is https://indirect3.sprint.com/apps/ad...&withinRange=N just put an Alaska zipcode.
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Re: Sprint replacing Touch Pro with Touch Pro 2!
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Last edited by lion75y; 10-27-2009 at 06:21 PM. |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Ok i just try the advance exchange webpage and looks that i have to keep trying until i get a replacement with the TOuch Pro 2.. this is what i got
Defective Phone Model: UTSTAR PPC6850 WM6.1 PDA Replacement Phone Model: UTStarcom Touch Pro |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Uptate:
I went to an authorized store to replace my crapping out pro yesterday, my 3rd one. They gave me the "list" offered in replacement, NOT including the touch pro 2 so i just ordered a replacement TP. Today I called *2 to check my order status from the e ticket recieved in store. The guy said "that it was pending on stock, basically they are sending you a different phone." I did NOT authorize a different phone from their ****ty list, just out of curiosity has this happened to anyone else? If so, did you get a TP2? Last edited by mp3ster; 10-27-2009 at 07:06 PM. |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
I dont think they will do a TP2 over the phone, you have to go to the store. I think maybe only ins will replace it with a TP2 over the phone
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Yea I tried today over the phone after just receiving a refurb replacement which overheats and has a huge gap between the screen and the keyboard. They offered me all sorts of other terrible phones but would not do the TP2 or anything even close to the TP. So I have yet another TP refurb on the way.
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