Sprint replacing Touch Pro with Touch Pro 2!

[faintecho]

Originally Posted by austerville

Good for you, but whatever you do please don't give anyone else that number, including me The CSR was nice enough to help you out and shouldn't be rewarded by a ton of calls from others. I'm sure there'll be some that will disagree with me, but I don't think we want to discourage the CSRs who are actually happy to help.

Yep I agree with you completely.

[Talon Pro]

Your warranty does not start over, unlike if you have your Wii fixed under warranty. Nintendo will start it over. So once your 12 mos is up, no more warranty.

[ILMVVM2]

Originally Posted by mulhiny

I don't understand. If you have insurance you must have the $7 TEP, no? If that's the case, while the HTC Mfg warranty may be expired, Sprint is still supposed to fix anything wrong with the phone other than physical damage. That's what you pay for. The TEP is not a warranty, but insurance. Go to the corp store and ask for a TEP brochure, then hand it to the rep and say "fix my phone"...lol

Originally Posted by Talon Pro

Your warranty does not start over, unlike if you have your Wii fixed under warranty. Nintendo will start it over. So once your 12 mos is up, no more warranty.

Ok. A friend of mine is having the same issues with their phone and they haven't had it for a year. Would a replacement phone have a warranty in that case?

[pantherdaddy27]

Originally Posted by Talon Pro

Your warranty does not start over, unlike if you have your Wii fixed under warranty. Nintendo will start it over. So once your 12 mos is up, no more warranty.

yea but she has the sprint total protection plan that will still cover it, that is what she meant.

[WmDuchess]

everyone that ordered a phone might wanna call sprint or check back at store because they just bsed me... they said tp2 is back ordered and tried to offer treo pro or curve again im like no i guess ima have to deal with my black screen because im not downgrading..

[WmDuchess]

this was a day after they promised me a tp2. i knew i should have got some kind of confirmation... now i cant even get a regular tp.... wtf.....

im extremely heated

[Dr.8820]

Originally Posted by WmDuchess

this was a day after they promised me a tp2. i knew i should have got some kind of confirmation... now i cant even get a regular tp.... wtf.....

im extremely heated

re-read my pm!

[WmDuchess]

im mad because they wont give me either phone... they said both are back ordered and they dont know when they will get anymore....

Originally Posted by Dr.8820

re-read my pm!

[mulhiny]

Originally Posted by WmDuchess

this was a day after they promised me a tp2. i knew i should have got some kind of confirmation... now i cant even get a regular tp.... wtf.....

im extremely heated

Why won't they give you a TP1?

[WmDuchess]

they keep telling me they are both back ordered.. im like then how the heck are people still walking out of the store with them.

ima call a store and ask if they have tp2 if they do ima tell them to hold it... then have my bf (the account holder and also who is way more intimidating then me) (im usually all rainbows and skittles)... and have him talk to them...

Originally Posted by mulhiny

Why won't they give you a TP1?