Sprint replacing Touch Pro with Touch Pro 2!

[juicychus]

Originally Posted by retardboy

Did they're replacing your Mogul with a tp? Did they finally run out of Moguls?

they replaced my mogul with another broken mogul so i called to complain and they sent me the touch pro. i hope it's not a refurb.

[slypher]

Ok, so i was doing my normal texting madness last night until about 12am. I began to notice what looked like black liquid forming on my phone around where the "w" is on the soft keyboard. I also noticed that when i needed to type w, the screen would intermittently not respond.

Thought nothing of it and went to bed.

Woke up this morning and my screen was TOTALLY dead, phone was working fine, screen just didn't react.

Wanted to rule out some weird custom ROM side effect, so i flashed back to the stock ROM. No change, now i couldn't even get past the calibration screen (ROFL)

Soooo, I went to Sprint on my lunch break, the lady took one look at the phone and ran into the back to see the tech on duty.

About five minutes go by (i was playing with the Hero, nice piece of equipment!).

She comes out with a new box in one hand, and my phone in the other. Just like that, she hands me a Touch Pro 2. LOL, i didn't even want to upgrade, I was happy with my Touch Pro...apparently Sprint is tired of working with them and will swap them out immediately if you take one in.

So, now I am heading over to the TP2 section so that I can get into a nice custom ROM ASAP!

-s

[Dr.8820]

Originally Posted by slypher

About five minutes go by (i was playing with the Hero, nice piece of equipment!).

that's what happened to me! the 1st rep said 20-30 mins while the tech looked it over. 5 mins later, she told me she ordered a tp2!

[BooDaddy]

Whats the best support number to call? The people at *2 kinda suck. The nearest store (repair center) is about an hour and a half, and then its usually a 45 minute to 1.5 hour ordeal once I get there, its always busy. Im on a second refurb, and still having keyboard issues.

[Dr.8820]

Originally Posted by BooDaddy

Whats the best support number to call?

some folks do, but most don't and actually know thier business. keep calling *2, if you don't hear what you like, be polite and say thanks for your help and hang up. then call again and you'll get someone else. it might be wise to swing by that store also.

[marlboro_greens]

anybody know any changes to the wel list?/

[shatner]

current list:

UTStarcom Touch Pro 2 (OOS)
UTStarcom Touch Pro
HTC S511 Snap
Treo 850 Pro
RIM BB 8330 Red
RIM BB 8330 Titanium
RIM BB 8330A Inferno
Palm Pre

[rgildoss]

Originally Posted by shatner

current list:

UTStarcom Touch Pro 2 (OOS)
UTStarcom Touch Pro
HTC S511 Snap
Treo 850 Pro
RIM BB 8330 Red
RIM BB 8330 Titanium
RIM BB 8330A Inferno
Palm Pre

I CALLED YESTERDAY !
the TP2 was NOT on the list ..and because i have a SERO plan i can only get the TP ....i HATE SPRINT ...i got inot a big fight with them yesterday ...

[djstone86]

It is on the list. A technician showed me the list last night and the TP@ is out of stock.

[Scoob]

Originally Posted by rgildoss

I CALLED YESTERDAY !
the TP2 was NOT on the list ..and because i have a SERO plan i can only get the TP ....i HATE SPRINT ...i got inot a big fight with them yesterday ...

Yeah, sprint told me I had to change out of SERO to even buy the TP2...