Sprint replacing Touch Pro with Touch Pro 2! - Page 108

jeriel05 · #**1071** (**permalink**) 10-23-2009, 11:22 AM

Quote:

Originally Posted by banzaiwolfe

I got mine replaced in Gurnee at Gurnee Mills, but that's probably farther than you want to go. Also, it didn't sound like they were doing it too often from the way the rep was talking while activating it for me. For the record, I didn't even ask for it. They offered a few options including the TP2 so I took it.

yeah thats way to far for me, but its good to know anyway just in case I decide to stop at gurnee I do go once in a while.

letsgoflyers81 · #**1072** (**permalink**) 10-23-2009, 11:34 AM

Quote:

Originally Posted by kazanjig

Apparently the Priority 4 (REC/RET) TP2 is in stock in the warehouse. Just got a call from the tech in Framingham, MA who ordered one for me.

Thanks so much for this post! I just called my store back and had the tech check and sure enough the TP2 showed up in the list for replacement. He was able to order them for me and my wife and he should have them on Monday! I'm not getting excited until I actually get them, but I'm optimistic about it.

shark1987 · #**1073** (**permalink**) 10-23-2009, 12:33 PM

damn, guess i should have waited two more days. oh well, i've got a working tp.

bookerx3 · #**1074** (**permalink**) 10-23-2009, 12:40 PM

Just got off the phone the advanced support and apparently the warehouse is in fact restocked! Had my order placed (verified I was actually getting a TP2 sent out) and my order should be here within 2-3 days.

cmgj · #**1075** (**permalink**) 10-23-2009, 12:42 PM

Called my tech person...they said that there is nothing available yet...????

tok · #**1076** (**permalink**) 10-23-2009, 12:54 PM

I was just at my store, the rep was very friendly, gave me the TP2 option... but once he tried to order, he said it's OOS and that he will try during the day to see if there are any more coming... Did it go OOS so fast already?

bookerx3 · #**1077** (**permalink**) 10-23-2009, 12:56 PM

Quote:

Originally Posted by cmgj

Called my tech person...they said that there is nothing available yet...????

That is strange? I literally just got off the phone about 40 mins ago and had my order placed. When I called I got the automated message about high call volume and I was on hold for a while. I doubt they are out of stock already but I know alot of people are calling now.

solewoman · #**1078** (**permalink**) 10-23-2009, 01:01 PM

i just got off the phone with a guy and he saw the phone went to order...oos. ftmfl! he said i could keep checking with him tho.

bookerx3 · #**1079** (**permalink**) 10-23-2009, 01:38 PM

Quote:

Originally Posted by solewoman

i just got off the phone with a guy and he saw the phone went to order...oos. ftmfl! he said i could keep checking with him tho.

A friend of mine just left the store also and he said they are OOS again. I guess I must have just gotten lucky.

xxxjdoggxxx · #**1080** (**permalink**) 10-23-2009, 01:44 PM

Quote:

Originally Posted by MrPants20

I tried yesterday and they are offering refurb TP1 so if thats what you want then you'll get a TP1 overnighted to you I believe

I have been trying the advanced exchange every day for the past week and keep getting the same message. I dont know what the problem is I used the advanced exchange back in January to get the Touch Pro I have now. Does anyone know of a phone number I can call or email address that will ship me another Touch Pro? I'm not too concerned about getting a Touch Pro 2 right now. I will be happy with a Touch Pro that doesn't shut off every time I hang up a phone call and that doesn't have me on roaming all the time even when I am in an area that has full Sprint coverage.