Sprint replacing Touch Pro with Touch Pro 2!

[Scoob]

Originally Posted by biggienick

Keep up the good fight! Hopefully y'all will join us over in the TP2 section.

I want to play too but my last TP seems to be work fine... maybe later

[theroyalwe]

I picked up my TP2 last night. Good luck to everyone!

[Chicago Mafia]

Just got back from the Sprint store and it was a no-go. They first tried to get me to upgrade (my contract is over). Then they said they would send out for another replacement that should be there by Friday. Oh well, my phone was fuct. Needed to get a new one anyway, TP1 or TP2.

[Arterion]

Well, to my shock and amazement, I never got a call back. I guess I'm back to the drawing board. I am really tired of this, because the refurb TP's I keep getting sent don't work right. Ugh.

[shatner]

Originally Posted by Arterion

Well, to my shock and amazement, I never got a call back. I guess I'm back to the drawing board. I am really tired of this, because the refurb TP's I keep getting sent don't work right. Ugh.

No no art DONT GIVE UP! You can do it man, just keep calling. Advanced Tech, then escalations. :fingerscrossed.

[Arterion]

Originally Posted by shatner

No no art DONT GIVE UP! You can do it man, just keep calling. Advanced Tech, then escalations. :fingerscrossed.

Just called them today and was told by the escalations "floor manager" for Adv. Tech Support that the unread texts problem had been reported to Sprint and HTC and they were working on a CAB-based fix for it, which should be out next month, and I'd just have to suck it up until then.

Which I think is total bullshit. I guess I'll call again later and complain some more. I'll try Executive Support... I know you didn't have luck with them, but it's worth a shot.

[blackmagic352]

Originally Posted by Arterion

Just called them today and was told by the escalations "floor manager" for Adv. Tech Support that the unread texts problem had been reported to Sprint and HTC and they were working on a CAB-based fix for it, which should be out next month, and I'd just have to suck it up until then.

Which I think is total bullshit. I guess I'll call again later and complain some more. I'll try Executive Support... I know you didn't have luck with them, but it's worth a shot.

have u gotten them to offer you a different replacement phone?

[Arterion]

Originally Posted by blackmagic352

have u gotten them to offer you a different replacement phone?

Yeah, the offered me these:

Snap
Curve
Treo 850
Pre

She said she'd give me the TP2, but it was OOS.

[blackmagic352]

just got call that my replacement phone is in.(dont understand why they would call at 6:45pm) its suppose to be a tp2. will see when i get there. im at work now store closes at 10pm goin to have to rush over there on my break. i cant wait for tomorrow to come, have to get tonight. will update to confirm.

[JSMZ]

anyone in Omaha NE have any luck? Im in lincoln NE & only one repair store, no go there.