Sprint replacing Touch Pro with Touch Pro 2! - Page 8

fusQer · #71 (**permalink**) 10-09-2009, 03:09 PM

Sorry for this nub question but in order to get a TP2, do I need to have any type of phone warranty service for my TP1 (b/c I don't). I get random resets, keyboard stops working and then I have to force reset, sometimes the light to the keyboard doesn't come on until I reset (this could cause me to have an accident while I'm trying to text in the dark! (joke).

Da Uniq 1 · #72 (**permalink**) 10-09-2009, 03:10 PM

I am going to try this this weekend. will report back. Honestly, if I was getting an upgrade, I wouldn't mind or complain about a refurb. they arte still under 1 yr warranty.

And notice the key words "FREE UPGRADE"

**chronster** · #73 (**permalink**) 10-09-2009, 03:19 PM

None of you see how faking a damage report to get a free TP2 could be harmful to everyone else?

bjtech · #74 (**permalink**) 10-09-2009, 03:21 PM

Out of curiosity, has anyone here actually held the TP2 in hand? It is much larger and heavier than the TP. Unless you have very large hands, you actually have to shift the phone in your hand in order press the top corner screen and then a bottom hard button. For me it is worth it because of the screen size. But for those who want to upgrade, you may want to keep that in mind.

**Scientific** · #75 (**permalink**) 10-09-2009, 03:27 PM

Quote:

Originally Posted by chronster

None of you see how faking a damage report to get a free TP2 could be harmful to everyone else?

For those committing fraud, I agree 100%...but there are those, like me, who have legit issues with their TP keyboard(s). There's an entire sticky thread on how to fix it yourself! I don't think there would be a need for that if there wasn't a common issue with that phone...

gostars9 · #76 (**permalink**) 10-09-2009, 03:37 PM

Update:

So I went into my repair center and told them about the problem I have with overheating and the keyboard only working half of the time. The guy didn't care at all. The first thing he noticed was the chrome on the side of my phone has a crack in it. He said it was physical damage (I didn't drop it.. it has brittle chrome) and that I have to go through asurion to replace it (paying the $100 deductable). I'm pissed.. I didn't crack the chrome, it cracked on it's own.

**chronster** · #77 (**permalink**) 10-09-2009, 03:42 PM

Quote:

Originally Posted by Scientific

For those committing fraud, I agree 100%...but there are those, like me, who have legit issues with their TP keyboard(s). There's an entire sticky thread on how to fix it yourself! I don't think there would be a need for that if there wasn't a common issue with that phone...

yeah, THAT I have no problem with at all. It's the people faking stories or sharing "what works" that will ruin this for the rest of us.

**Scientific** · #78 (**permalink**) 10-09-2009, 03:45 PM

Quote:

Originally Posted by chronster

yeah, THAT I have no problem with at all. It's the people faking stories or sharing "what works" that will ruin this for the rest of us.

Yup, unfortunately there will probably be several people who damage their own phone just to get a new, "free" upgrade...guess we'll have to depend on bad karma haunting those people...

**hypeo** · #79 (**permalink**) 10-09-2009, 03:47 PM

I'll speak for myself, I do have keyboard issues. I had 5 replacements, the manager from my local sprint store took it upon himself to get me out of the phone because of an email he got from corporate saying that the TP1 was very buggy with the keyboards. He offered several other phones and including in the list was a TP2. So I took it!

Lord Delmar · #80 (**permalink**) 10-09-2009, 03:48 PM

Well, the 'what works' isn't necessarily fraud either. I already had an appointment with my repair store about my screen orientation problem. On a stock rom I would be typing a text message and it would swap orientation on its own. I even flashed a custom rom and then back to stock and it still happened. I was searching howard forums to see if anyone there had been experiencing the issue when I found the link that I posted here.

Had I known people would be mad about me posting something tha tI saw as helping the community, I wouldn't have. Though I suppose you cannot please everyone, all of the time.