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  #651 (permalink)  
Old 11-17-2008, 05:24 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

Quote:
Originally Posted by kevm14 View Post
So-called "corporate greed" is a bit of a misnomer, imo. I don't want to get into a big ethical/economic debate but in a free market, greed shouldn't really be possible. You simply vote with your dollars. If no one is buying the TP, the price will drop, I guarantee it. It is priced at what the market will bear, simple as that. That's how the free market and capatalism works and why it works - a good product value rewards the seller with purchases and a bad value does, or should do, the opposite. But when people are motivated soley by having the latest and greatest, or buy their devices to one-up their cube mate and get "looks," then the system fails.

And speaking of Apple - most consumer electronics would be lucky to be blessed by Apple. All of their products, like it or not, seem to be designed and built to a higher functional standard. NONE of this BS would ever fly on an Apple-branded product. And this is coming from a long time Apple-hater.

I agree about the market as well. I meant that, of course a company will charge as much as they can get away with.

Apple does the same thing, and I agree that there is no chance in hell that the iPhone would have succeeded with a build quality/QC like we are seeing here.

I hope I am not forced to switch to the iPhone. I despise it, and everything Apple-related, but if it gets the job done, I might have to.

I can't sit and wait for another HTC dud. Nothing else in Sprint's lineup is remotely comparible, (for business use.)
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  #652 (permalink)  
Old 11-17-2008, 05:49 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

Time: 3:29pm -> 3:46pm
Length: 16 minutes
Signal: 40-60%
Charger: None
BT: On, discoverable. Not actively used during call.
WIFI: Off
Speaker Used: Earpiece
Screen: Auto/not dimmed, (inside.)
Battery Temp: 92F
Radio Temp: 114F
Battery cover temperature: 107.5F
Screen temperature: 94F

The speaker seems to make a difference... hrm...
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  #653 (permalink)  
Old 11-17-2008, 05:54 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

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Originally Posted by ScrapMaker View Post
I hope I am not forced to switch to the iPhone. I despise it, and everything Apple-related, but if it gets the job done, I might have to.

I can't sit and wait for another HTC dud. Nothing else in Sprint's lineup is remotely comparible, (for business use.)
In my younger days (haha, I'm only 27) I would have been happy to spend hours of my own time tweaking this, overclocking that, to get it just right. Only stupid people and newbs buy things that work out of the box, right? Only us tweakers know the `1337 way to do things is to hack around with something until it does what you want.

Well, I am wiser now and I am beginning to realize that those "stupid" people may have been a lot smarter than I thought. I no longer think of my home computer as a toy. It is an appliance. I want it to boot, to work, to be stable, every time. I don't run benchmarks. I don't have time for computer games, or any kind of games. Tommorrow, if I was going to buy a brand new computer (I haven't yet but who knows) it COULD be a Mac, because they work. And when they don't Apple usually makes good on it, a lot of times outside the warranty period. Imagine that. I am tired of products that don't work, and I shouldn't have to settle, ever.

If only you knew me in high school and through college, would you understand how much it means for me to say this.

It seems there is an entire market (the smartphone market, specifically WinMo) built on users totally willing, nay, EXPECTING, to have to tweak their device out of the box. Not just to set it up the way they want, but to make it work right! What kind of message does that send to companies like HTC? I'll let you answer that one.

Last edited by kevm14; 11-17-2008 at 05:57 PM.
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  #654 (permalink)  
Old 11-17-2008, 06:07 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

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Originally Posted by kevm14 View Post
And speaking of Apple - most consumer electronics would be lucky to be blessed by Apple. All of their products, like it or not, seem to be designed and built to a higher functional standard. NONE of this BS would ever fly on an Apple-branded product. And this is coming from a long time Apple-hater.
You are hilariously funny. Apples QC sucks as much as the rest. I recently bought a MacBook pro, I had to return it SIX times to get one with a screen that wasn't all spotty and ****ed up. Of the ones I returned, there were also ones with other issues, such as noisy fans, weird keyboards, or trackpads that didn't work right. I finally took it back and told them this was their last try to give me a good one, or I was taking my money and walking. We stood there and opened 4 more just to find a good one. And this one is going back under warranty, the aluminum is literally rotting away. The only thing Apple cares about these days is their phone.

One of my buddies bought one of the new unibody macbook pros when they came out, and he had a similar string of bad luck. Except his units were coming with huge scratches in the finish out of the box. He only went through like 3 of them though.
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  #655 (permalink)  
Old 11-17-2008, 06:17 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

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Originally Posted by Baffles View Post
You are hilariously funny. Apples QC sucks as much as the rest. I recently bought a MacBook pro, I had to return it SIX times to get one with a screen that wasn't all spotty and ****ed up. Of the ones I returned, there were also ones with other issues, such as noisy fans, weird keyboards, or trackpads that didn't work right. I finally took it back and told them this was their last try to give me a good one, or I was taking my money and walking. We stood there and opened 4 more just to find a good one. And this one is going back under warranty, the aluminum is literally rotting away. The only thing Apple cares about these days is their phone.

One of my buddies bought one of the new unibody macbook pros when they came out, and he had a similar string of bad luck. Except his units were coming with huge scratches in the finish out of the box. He only went through like 3 of them though.
All I know is that I haven't heard too many people complain of the QC of the iPhone. It's only software, which has been mostly taken care of.

I just don't understand. HTC has been making these things for many, many, years, and they put out something like this? Unbelievable.
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  #656 (permalink)  
Old 11-17-2008, 06:47 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

I just called my favorite Sprint store, and they have no TPs in stock to even replace mine if they could. My 11/7/08 build-date is the newest they have heard of.

I wrote ecare and told them if Sprint/HTC doesn't do something about this, I have no problem jumping ship and finding a phone that actually works.

The ball is in their court.

Unfortunately, since 99% of the users who own the Touch Pro either 1) Don't use it hard enough to notice these problems, or 2) are blinded by loyalty to HTC and won't report the issue...
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  #657 (permalink)  
Old 11-17-2008, 06:58 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

Quote:
Originally Posted by Baffles View Post
You are hilariously funny. Apples QC sucks as much as the rest. I recently bought a MacBook pro, I had to return it SIX times to get one with a screen that wasn't all spotty and ****ed up. Of the ones I returned, there were also ones with other issues, such as noisy fans, weird keyboards, or trackpads that didn't work right. I finally took it back and told them this was their last try to give me a good one, or I was taking my money and walking. We stood there and opened 4 more just to find a good one. And this one is going back under warranty, the aluminum is literally rotting away. The only thing Apple cares about these days is their phone.

One of my buddies bought one of the new unibody macbook pros when they came out, and he had a similar string of bad luck. Except his units were coming with huge scratches in the finish out of the box. He only went through like 3 of them though.
I have purchased Mac Pro and Mac Book Pro and both were perfect out of the box and are still perfect 6 months later. The new Mac Books are beautiful. And, the run a REAL O/S. Unix

I am seriously considering the iPhone, as this Touch Pro with it's heating up and failure to take a charge is making me wonder if I made a wise choice. That and Sprint and their [lack of] profits and allowing people to keep the SERO plan when they never should have had it in the first place. I'm headed off the the Apple store right now to see how this thing compares.
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  #658 (permalink)  
Old 11-17-2008, 07:12 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

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Originally Posted by jimd144 View Post
I have purchased Mac Pro and Mac Book Pro and both were perfect out of the box and are still perfect 6 months later. The new Mac Books are beautiful. And, the run a REAL O/S. Unix

I am seriously considering the iPhone, as this Touch Pro with it's heating up and failure to take a charge is making me wonder if I made a wise choice. That and Sprint and their [lack of] profits and allowing people to keep the SERO plan when they never should have had it in the first place. I'm headed off the the Apple store right now to see how this thing compares.
Sounds like someone is a little jealous (about SERO).
It's not like the IPhone doesn't have it's own issues.
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  #659 (permalink)  
Old 11-17-2008, 07:21 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

I dont want to swap too early. Id hate to get one of you guys refurbished swaps. heheheh I will wait for the last day, last hour, last minute, last second, last breath. Then I will call.
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  #660 (permalink)  
Old 11-17-2008, 07:49 PM
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Re: Petition?: We need to get HTC to fix this heat/charging issue!!

FYI - I got 2 touch pros yesterady (me and my wife) and I was on a call today. I don't know the specifics of all of my settings yet, but the battery got really hot. I went to Sprint's website and started 'online chat' with one of their representatives. Here is the response I got. Don't laugh... I can't believe she said this:

Kevin, once again I would like to apologize for the wait and the inconvenience. When using the phone and the battery getting hot from the use of the phone, this normal. I have been advised that a Cold Pack or Ice pack (As long as it is sealed in plastic) can be placed on the back of the phone. You next question may be, Will this damage the phone? No this will not damage the phone as long as the Cold Pack or Ice Pack is wrapped in plastic. I do understand that some situations may arise where you may not have a Cold Pack or an Ice Pack with you at all time, but that is understandable.
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