Sprints matches Big reds TP2 price! (May not work)

[jimmyz]

Originally Posted by daintyboy609

I don't see what the fuss and hate is about. All Mayonesa did was help a lot of people save $150. My account was finally credited the $150 today. Thanks again Mayonesa.

Same here- sent email to ecare stating I wanted a credit since the price had dropped to $199 and got the $150 credit- Mr Mayonnaise rules

[cyclical]

Spring called me last night around 9:30pm, and the gentleman credited my account the $150, he also applied the $100 mail in rebate because I used my wifes line to renew my phone but transferred it to my phone instead.

On top of that, I was at my friends house who recently switched from T-Mobile, after he was done with me I told him she was in the same boat and purchased a Touch Pro 2. He asked to speak with her, and commented her account so that when she gets her first bill he will call her back and adjust her account $150 to match Verizon's price.

Thank you sprint!

oh, I am on Sero $30, and she is on the referral for $59.99.

[xconwayx]

I am not on a corporate lines and I just got the price of mine knocked down to $199.

The Touch Pro 2 has been charged $449.99 on your account. I have applied
the credit of $150.00 on your account. The balance will be updated
within 04 hours on your account.

To receive the mail in rebate of $100.00, it is required to submit the
mail in rebate form within 30 days of the handset activation date.


Please fill up that form and mail it to the address mentioned on the
form. It will take 8-14 weeks to process after it is received. You
will receive a check of $50.00 at your mailing address.

So at the end the Touch Pro 2 will be charged you $199.99. If you have
any other question, simply reply to this email.

[transcend73]

Bump because I want as many people to be awarded the price match as possible. If you don't like the answer they give you just call back.

In my case I had to call a few times too. I called once a few days after purchasing my phone and was denied the $199 price match. This was about a week before Mayonesa's thread came into existence. What retentions DID do was give me a $50 credit and their "pick 3 landlines" offer.

The day this thread was created I called back Sprint and asked for the price match and was denied. I then contacted them through the online chat and was told I WOULD receive it if I called back. Then I called CS again and they denied me. LOL They transferred me to retentions and the guy took about five minutes to review my case notes. Then came back and said I'd have the match in 72 hours - no questions asked.

Well, this was on 9/29. This morning I called back and got retentions on the line to verify it. They told me that the credit had passed through their auditing department and went all the way up to VP level before it was approved - but - it IS approved and will appear on my account on Monday. They are sending me an email to verify it.

Perseverance goes a long way with Sprint. In the end I got $200 knocked off the price.

I don't agree that they make people jump through hoops to get decent offers. The end result is satisfactory though.

[transcend73]

Originally Posted by ClevelandWheeler

Use this email address and your problems should get solved. Dan@sprint.com

Try this advice posted by ClevelandWheeler.

[lefty11]

Originally Posted by jkdkaliman

There line of thinking is that the competition charges more per month for service, so ultimately, you ARE saving money...that's what they told me...hehe...an account manager

well, sorry to hear that because after several hours(yes hours ) and wrangling with the different people(some nice, some total jerks) I definitely got mine reduced to 199.95 (due to verizon price, which the manager I was speaking with looked at the link while on the phone with me to verify, and I do not want to mislead anyone but due to my inconvenience and the way i was treated by a few of the "account services" supervisors(specifically the ones in New York) , he also gave me the 100.00 mail inrebate instantly. They will try to hold the company line , but people are in fact, getting the phone for a bottom line 199.95 after upgrade and rebate .Keep in mind, however, that they will most likely reduce the price with account credit, not a true price reduction. I didn't mind as it all ends up the same bill anyway. They just cannot go around dropping the price unless they have a lower price from HTC I would imagine.As people have previously stated in other threads, you really are just getting lucky if you find a rep/mgr who decides to work with you on this but I imagine more are prone not to do this. In most cases, be prepared for a lengthy, headache inducing experience which ultimately may not be worth the money you save. FYI, I also had a few reps/mgrs that had said they would issue me credits to get the price down, but they never materialized and I had to follow up several times, which is incredibly hard to do with Sprint since it is almost impossible to get same person/area again. Good luck , if you try to get this done, and if you do, I hope it happens early rather than after many headaches and misinformation. I definitely think your best shot will be through account services , but I might suggest a route not many mention which is Finance Escalation. Happy hunting.

[lefty11]

Originally Posted by cyclical

Spring called me last night around 9:30pm, and the gentleman credited my account the $150, he also applied the $100 mail in rebate because I used my wifes line to renew my phone but transferred it to my phone instead.

On top of that, I was at my friends house who recently switched from T-Mobile, after he was done with me I told him she was in the same boat and purchased a Touch Pro 2. He asked to speak with her, and commented her account so that when she gets her first bill he will call her back and adjust her account $150 to match Verizon's price.

Thank you sprint!

oh, I am on Sero $30, and she is on the referral for $59.99.

Not to start another issue , but I thought the rebate was also depndent upon swithching to a Simply Everything Plan. I was like you also, in that I used the 150 upgrade from another line and thus was facing possibility of not getting the 100 rebate, which was the reason they gave it to me instanly.

[monsoon411]

Originally Posted by StepUp

http://www.wmdeals.com/

Touch Pro 2 for $49 on T-Mobile with new activation.... Is this legit?

T-Mobile HTC Touch Pro 2 - FREE w/ New Activation
And you guys though $49.99 was a deal... those guys at windows mobile deals have dropped the price to FREE.



Why can't sprint price match this? LOL=D>
http://forums.slickdeals.net/showthr...readid=1588181

[WarChild]

Originally Posted by monsoon411

T-Mobile HTC Touch Pro 2 - FREE w/ New Activation
And you guys though $49.99 was a deal... those guys at windows mobile deals have dropped the price to FREE.



Why can't sprint price match this? LOL=D>
http://forums.slickdeals.net/showthr...readid=1588181

yea right..lol

[SKS06460]

Originally Posted by lefty11

FYI, I also had a few reps/mgrs that had said they would issue me credits to get the price down, but they never materialized and I had to follow up several times, which is incredibly hard to do with Sprint since it is almost impossible to get same person/area again.

Funny, same thing happened to me. On Oct 1, I was promised the $150 credit. On Thursday, my online account showed a $50 credit. This morning, Saturday, my account showed a $100 credit. I called today and in a very pleasant conversation, had the remaining $50 credited, so I'm good to go. BUT............you do have to watch it.