[transcend73]

Bump because I want as many people to be awarded the price match as possible. If you don't like the answer they give you just call back.

In my case I had to call a few times too. I called once a few days after purchasing my phone and was denied the $199 price match. This was about a week before Mayonesa's thread came into existence. What retentions DID do was give me a $50 credit and their "pick 3 landlines" offer.

The day this thread was created I called back Sprint and asked for the price match and was denied. I then contacted them through the online chat and was told I WOULD receive it if I called back. Then I called CS again and they denied me. LOL They transferred me to retentions and the guy took about five minutes to review my case notes. Then came back and said I'd have the match in 72 hours - no questions asked.

Well, this was on 9/29. This morning I called back and got retentions on the line to verify it. They told me that the credit had passed through their auditing department and went all the way up to VP level before it was approved - but - it IS approved and will appear on my account on Monday. They are sending me an email to verify it.

Perseverance goes a long way with Sprint. In the end I got $200 knocked off the price.

I don't agree that they make people jump through hoops to get decent offers. The end result is satisfactory though.