Quote:
Originally Posted by jkdkaliman
There line of thinking is that the competition charges more per month for service, so ultimately, you ARE saving money...that's what they told me...hehe...an account manager
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well, sorry to hear that because after several hours(yes hours ) and wrangling with the different people(some nice, some total jerks) I definitely got mine reduced to 199.95 (due to verizon price, which the manager I was speaking with looked at the link while on the phone with me to verify, and I do not want to mislead anyone but due to my inconvenience and the way i was treated by a few of the "account services" supervisors(specifically the ones in New York) , he also gave me the 100.00 mail inrebate instantly. They will try to hold the company line , but people are in fact, getting the phone for a bottom line 199.95 after upgrade and rebate .Keep in mind, however, that they will most likely reduce the price with account credit, not a true price reduction. I didn't mind as it all ends up the same bill anyway. They just cannot go around dropping the price unless they have a lower price from HTC I would imagine.As people have previously stated in other threads, you really are just getting lucky if you find a rep/mgr who decides to work with you on this but I imagine more are prone not to do this. In most cases, be prepared for a lengthy, headache inducing experience which ultimately may not be worth the money you save. FYI, I also had a few reps/mgrs that had said they would issue me credits to get the price down, but they never materialized and I had to follow up several times, which is incredibly hard to do with Sprint since it is almost impossible to get same person/area again. Good luck , if you try to get this done, and if you do, I hope it happens early rather than after many headaches and misinformation. I definitely think your best shot will be through account services , but I might suggest a route not many mention which is Finance Escalation. Happy hunting.