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Re: TP2 and Asurian Insurance - WOW
From the sounds of this guys luck, I think he needs a otterbox.
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Re: TP2 and Asurian Insurance - WOW
preferably a case that floats too?
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mogul, touch, touch pro, touch pro 2, Curve, Pre, Tour, Hero, Moment, Bold, Evo, Shift... what's next up for grabs?
![]() "Life moves pretty fast. You don't stop and look around once in a while, you could miss it." -- F. Bueller |
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I dropped my dayum phone (Sprint HTC TP2) in the aquarium two weeks ago (dont ask). I also have my HTC Hero as my backup phone in case something were to happen to my TP2. In this instance, since I activated my Hero online as soon as it was apparent the TP2 was inoperable, Asurian had shipped me another HTC HERO! I called and they corrected the error by sending out a brand new Touch Pro 2. I sent back both phones. I had to pay the $100 deductible- which the operator says is standard with damaged HTC devices. I am very glad I had this insurance- which I never used previously. They ship Fedex the VERY next working day from KY. I live in Ohio so I got the Hero the next day and the HTC TP the day after I made the call to tell them they sent the wrong phone. Great service! They really want you to have your phone ASAP!!!
Last edited by OffdahGlass; 01-08-2010 at 07:28 PM. |
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Re: TP2 and Asurian Insurance - WOW
Verizon is the same. wait longer & your outa luck
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Re: from Sprint site:
Quote:
![]() *hit thanks if this helps ![]()
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Re: TP2 and Asurian Insurance - WOW
asurian is def the sh!t.
when my tp1 touchscreen crapped out they tried to offer me blackeberry and treo's. I said no its not comparable so they sent me out a brand new TP2 THE NEXT DAY TO AN ALTERNATE ADDRESS BECAUSE I WAS FLYING OUT OF TOWN SAME DAY. My phone arrived before my plane even touched down. ![]() |
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Re: TP2 and Asurian Insurance - WOW
Agreed with OP, very hassle free. I had a bb curve, got wet, called, didnt have bb curve in stock, replaced with Treo 755p (ah ha! now I can go back to my sero w/o bb b.s. data plan)
Anyway very hassle free, I remember the csr on the other end laughing because I was in shock that they covered water damage and were so willing to swap with a different phone. (Probably a gain to them... Don't care, goodbye extra $30/mo for me) |
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