TP2 and Asurian Insurance - WOW

[Aleki]

Originally Posted by iknight8

yeah Asurion, how it spelled, only allows 2 replacement in one calendar year!!! so as the other user said... be careful with it lol!!! but they are always smooth and easy on reordering my phone, i have sprint and i have the same insurance!

Often times, if youre really just being unlucky, you can talk them into sending you another replacement

Originally Posted by austin420

assurion doesnt let you keep the old handset. they include a prepaid envelope to send it back in. if they dont recieve it in a set number of days you are charged a nonreturned equipment fee as low as 200 dollars and as high as the full retail value of the replacement handset.

I lost my Apache for the first time early last year while I was at a work site 80 miles away from my house. I had told the rep that it's doubtful I will have the phone for them and to send the packaging incase someone retrieves it; she said no problem. Two days later, I get a brand new Touch Pro (NICE!), and the return equipment packaging. I never sent anything in and was only charged $50 for the deductible.
Anyway, bottom line is, if you claim your phone is lost or stolen, they will not hold you accountable if it isnt returned to them.