TP2 and Asurian Insurance - WOW

[[sammich]]

Invest in a Seidio Innocase or leather case that protects the whole phone.

Your wallet will thank you later

[Wesley762]

From the sounds of this guys luck, I think he needs a otterbox.

[tr0s]

Originally Posted by BooDaddy

HEHE.. I think you may get a limit of 3 claims in a calendar year, but it could be dependant upon your carrier also.

now, go out and buy yourself a case for that thing!!! LMAO

preferably a case that floats too?

[OffdahGlass]

I dropped my dayum phone (Sprint HTC TP2) in the aquarium two weeks ago (dont ask). I also have my HTC Hero as my backup phone in case something were to happen to my TP2. In this instance, since I activated my Hero online as soon as it was apparent the TP2 was inoperable, Asurian had shipped me another HTC HERO! I called and they corrected the error by sending out a brand new Touch Pro 2. I sent back both phones. I had to pay the $100 deductible- which the operator says is standard with damaged HTC devices. I am very glad I had this insurance- which I never used previously. They ship Fedex the VERY next working day from KY. I live in Ohio so I got the Hero the next day and the HTC TP the day after I made the call to tell them they sent the wrong phone. Great service! They really want you to have your phone ASAP!!!

[clueless25]

Verizon is the same. wait longer & your outa luck

Originally Posted by Young_breedent

you can add inusrance within the first 30 days of putting the phone on your account i believe. Call sprint and tell them you want to add full insurance.

[udithadj]

Originally Posted by chris308

Fees & Coverage Details
The fee for the program is $7 per phone, smart device or mobile broadband card per month.

You can have up to three approved claims for loss, theft, physical or liquid damage within any consecutive 12 months.

A $50 or $100 nonrefundable deductible will apply for approved claims for loss, theft, physical or liquid damage claims.

When equipment replacement claims are approved, you will receive the same or comparable equipment, of like kind and quality, with similar features as your original equipment. Replacement equipment may be refurbished, reconditioned or different from your original phone, smart device or mobile broadband card.

You have the right to cancel your coverage at any time without penalty. If you choose to cancel, the change will be effective immediately.

If you cancel coverage, you will not be able to reinstate this beneficial protection for your current device. However, you will have the opportunity to purchase Total Equipment Protection when you upgrade to a new device.

just to let everyone know, there are 2 types of insurance ERP (Equipment Replacement Protection) cost $4/mo & Equipment service which is $4/mo. Both together is $7/mo. I have only ERP for $4/mo which does the job

*hit thanks if this helps

[newone757]

asurian is def the sh!t.

when my tp1 touchscreen crapped out they tried to offer me blackeberry and treo's. I said no its not comparable so they sent me out a brand new TP2 THE NEXT DAY TO AN ALTERNATE ADDRESS BECAUSE I WAS FLYING OUT OF TOWN SAME DAY. My phone arrived before my plane even touched down.

[aj48198]

Originally Posted by tr0s

preferably a case that floats too?

[127.0.0.1]

Agreed with OP, very hassle free. I had a bb curve, got wet, called, didnt have bb curve in stock, replaced with Treo 755p (ah ha! now I can go back to my sero w/o bb b.s. data plan)

Anyway very hassle free, I remember the csr on the other end laughing because I was in shock that they covered water damage and were so willing to swap with a different phone. (Probably a gain to them... Don't care, goodbye extra $30/mo for me)

[JayR04]

I thought warranty claims don't include water damage? So I can throw my phone in a bucket of water and I can get a new phone for free? ( I have the 5.99 plan with T-Mobile)